Responsible for digital transformation and data analytics segment of Certis Security Australia market. - Spearheaded digital transformation initiatives and data analytics for the Aviation Security and Protective Services sectors, enhancing operational efficiency and client satisfaction.- Collaborated with clients to identify process pain points, proposing tailored digital solutions that improved business operations.- Led end-to-end data analytics projects, ensuring alignment with strategic business objectives and delivering measurable outcomes.- Defined project goals and deliverables in partnership with key stakeholders, effectively scoping requirements to meet business needs.- Developed comprehensive project plans and timelines, managing resources and tracking progress against established milestones.- Implemented process improvements, streamlining data collection, transformation to SQL Server for enhanced data accessibility.- Oversaw the management of data analytics dashboards, regularly reviewing key performance indicators with stakeholders to drive informed decision-making

Responsible for data analyst of Avionics Operations Service Center and project governance of portfolio of digital tools for business unit. • Management of key performance indicators dashboard for operations using Power BI, Excel and data extract from SAP to continuously maintain in line with target and goals• Advise management and team on performance and analysis of issues within operations to address and working on performance, using data driven decision in Industry 4.0 environment• Analysis costs of repair performed on products and advise management and team on potential issues relating to productivity and components repair and exchange• Perform analysis and forecast on yearly budget for project operations • Governor for digital tools and projects to ensure projects are progressing within time, scope and budget to meet the organizations needs and digital transformation• Responsible for user applications requirement and scope, the key link in communication between major stakeholders in expediting of work packages and achieving project targets

Responsible for the successful launch of automotive products (engine, wheel bearings) for aftermarket segment, increasing product range and reducing significant cost savings to increase profitability.• Managed multiple product development projects that contributed cost savings that range from around SGD 300,000 to SGD 500,000 annually to business unit and increase sales with new product introduction• Introduced an automatic belt tensioner re-engineering product to the market, being the first aftermarket brand to launch this version• Led one project (ensuring availability of products at warehouse at point of customer purchase), the team achieved significant success in reducing the availability of products at warehouse failures from a constant baseline of 12% to 7%• Led another six sigma projects to reduce coverage of inventory at warehouse (target to reduce inventory cost), the team achieved success by reducing the coverage from 60% to 51%• Streamlined several work processes in business units from product development, supply chain and warehouse to increase efficiencies and reduce downtime

Responsible for managing product range of several Asian car makes and market support of product cataloguing, technical bulletins, engineering support.• Review of market range and successfully selected, developed and completion of new product range for aftermarket segment• Authored and released a comprehensive product technical bulletin article (Pole Position) that seek to address the complex engine servicing of Subaru Boxer engines• Successfully completed a project that introduced product development process integrated into a Java-based software, this project helps to merge the various functions involved in product development to manage and measure the effectiveness of the process• Collaborated with staffs from PSB TUV SUD to effectively create an automotive suspension top mount load bearing testing rig• Awarded the PMBD (Product Management and Business Development) Diploma for outstanding achievements and accomplishment in 2009

Responsible for testing and validation of Home Theatre System consumer products in support to the project team for new product development.• Conduct and review Risk management programs, design verification test planning, Failure Mode and Effects Analysis (FMEA) with design teams, advise Project Manager on product maturity for production• Actively collaborated and supported various overseas factories in production issues and warranty market claims, achieving customer satisfaction and reduce potential production downtime

Responsible for testing and validation of cellular handheld phones in support to the project team for new product development.• Planning, execution and technical test reports writing of product validation programmes• Created and compiled an exhaustive list of all tests catalogue program for the business unit

Responsible for design and development of Home Theatre Systems consumer electronics products• Actively participated and contributed in tooling design review and costing with suppliers, negotiating for cost effectiveness plastic moulding and sheet metal tooling• To enhance job knowledge and performance, was selected by management and assigned to the company R&D HQ at based Tokyo, Japan from October 2000 to December 2000• Promotion from Assistant Engineer to Engineer in 2002