Joel Tapia Email & Phone Number

• Achivements:
• Spearheaded the desing of product and go-to-market strategy for a new ERP for Real State (SaaS). Led product, engineers, and cross-functional teams to develop and iterate Cloud, and APIs.
• Launched a web platform to keep new users informed and thus increased the number of new users by 80%.Responsability:
• Conduct voice-of-customer surveys and identify frictions in the customer journey.
• Translate customer needs and pain points to engineering teams to ensure E2E customer experience.
• Conducted regularly scheduled status meetings with different internal functional teams, and aligned stakeholders; provided recurring status reports on all open cases and activities to clients through weekly meeting.

Santiago, Santiago Metropolitan Region, Chile

• Top Tier AWS Partner with more than 130 employees at LATAM level.Achievement:
• Launched 2 Cloud Platform for internal use for process and analyze data to create GTM Strategies that increased user retention by 25% and reduce information processing time by 40%.
• Developed 2 Machine Learning MVPs in conjunction with AWS for the education & healthcare industry.
• Led cross functional teams of 10+ people (engineers, designers, & business analysts)
• Develop the data migration roadmap from onpremise to Cloud for a regional company +7 countries.Responsability:
• Translated client´s goals into a product roadmap & technical strategies, prioritizing user stories & leading international agile meetings to develop the product.

Lima, Peru

• Consultant in charge of the development of Strategic Plans for companies at LATAM level.Achievement:
• Through weekly GTM strategies, it was possible to increase more than 171,000 new users(portability) in one year for a Telecommunications company.
• Design strategic marketing roadmaps for 4 Companies to increase users.Responsability:
• Lead a team of 5 cross functional team to Identified pain points and customers needs through Machine Learning models doing social listening for more than 1M users.
• Provide GTM Strategies to increase sales for latam companies and define KPIs to evaluate growth
• Led weekly meetings with the product team to show progress plans and KPIs.

• Teaching Assistant in the Science & Engineering department
• I assisted university professors in the evaluation and teaching of classes as TA in more than 10 Engineering courses.

• Achivements:
• Launched a app healtcare that have +10k active users.
• Launched a web platform that allows the purchase of airport bus tickets and had 1k users buying tickets per day.
• Implementation of a SaaS web platform for construction project management, getting 3 new clients to use the platform.
• Led 10 designers, engineers and cross-functional team to develop, launch and iterate sofware products.Responsability:
• Implement different software development solutions (web platforms, mobile applications, landing pages) for different companies and industries such as Mining, Health, Transport, Construction, Social, etc.

• Perform different algorithms and data analysis processes for different companies and industries (Health, Mining, Construction, etc.):
• Developed a model in python to recognize cancer cells in images.
• A/B testing analysis for benefits as part of social program
• Creation of entire pipeline (ETL) to proces data and make it available for consumption.
• Creation of dashboards in PowerBi for management decision making and for several industries like Mining, Construction, etc.

• Measurement of productivity to the works of the clients by diverse methods, analysis of the results and possible solutions.
• Verification of the manufacturing process and laboratory testing of the concrete (premixed or manufactured on site) in order that material meets the customer's requirements.

Product Manager

Micromaster In Statistics And Data Science, Data Science

This MicroMasters® program in Statistics and Data Science was developed by MITx and the Mit Institute for Data, Systems, and Society.

Advanced Program In Data Science & Global Skills

Master Of Science - Ma, Economics, Economics

Attendat to courses like advance macroeconomics, advance microeconomics, Econometrics, macrofinancial, Industrial Organization, Bayesian.

Bsc, Civil Engineering

Ingles Avanzado