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• Coordinated the successful delivery of a queuing process that increased the productivity for the Accounts, Documents and Special Loans business areas.
• Managed the effort to convert existing policy and procedures to comport with the Consumer Fraud Protection Bureau (CFPB).
• Drove the RFP process to select an Audit Management System vendor.
• Advanced the maturity of the PMO structure and formalized the application development test management process.
• Directed the conversion of an application to allow the onboarding and processing of loans for a new investor.

• Managed global initiatives that modernized and substantially improved the bottom-line of Northern Trust.
• Partnered with Sr. Management to onboard Bridgewater, the largest hedge fund management company.
• Managed global transition of Lotus Notes to MXS Exchange for Mobile Devices.
• Cloud Automation effort streamlined delivery of requested infrastructure and forecasts technology support reductions.

• Managed small to large enterprise wide projects and programs with budgets up to $18 million. Mentored, coached and led teams of up to 60 resources, including offshore.
• Program level Project Manager for an $18 million Payment Card Industry (PCI) compliance effort that increased the security of policyholders’ credit card information.
• Performed Program level project management on a $3.5 million central billing system. Converted policyholder credit card numbers to token processing and provided key leadership to Project Managers and offshore teams.
• Orchestrated the migration of 10% of Allstate’s applications into 2 Data Centers. Identification and remediation of 24 architectural guiding principles that consolidated and saved technology support across 80+.
• Drove pioneering project to create on-demand, customized videos that identified opportunities for upselling crossover product lines and revolutionized the way Allstate marketed to policy-holders.
• Installed policy view enhancements that synched data across multiple policy access applications.

• Championed efforts to assess adoption and implementation of new technologies to ensure alignment with business needs.
• Led effort to assess and evaluate a new B2B system for the company’s Electronic Data Interchange (EDI) transactions.
• Maintained company Internet and Intranet websites. Enhanced user interface by applying web development GUI standards and best practices.

Technical Analyst - 1998 – 2000Senior Programmer Analyst - 1994 – 1998Programmer Analyst - 1993 – 1994

Many IT related roles.