Joe Raza Email & Phone Number

Lady Lake, Fl, Us

Acton, Massachusetts, Us

Acton, Massachusetts, Us

Administer and maintain ALM systems (i.e. Helix/Siemens Polarion) necessary for best in class implementation of design elements including but not limited to: design requirements, risk management artifacts, verification testing/reporting, tracing and product issue tracking.

Marcy-L'Étoile, Auvergne-Rhône-Alpes, Fr

Collaborating with software-development staff to develop, execute, and maintain software-verification tests (both manual and automated), detect and analyze defect data, and generate/maintain documentation of all testing. - Agile software-development environments and methodologies- Analying use cases, user stories, and test cases for validity and clarity- Designing & developing manual test cases, execute both manual and automated test cases, and document the results- Detecting and analyzing defects and inconsistencies- Working with cross-functional teams to assist validation and field-related support activities as directed- Advising / coach junior members of the team-Assisting Management, as needed, with efforts to drive continuous improvement of test processes and software quality-Supporting efforts in creating, revising, and/or maintaining test-related SOPs and guidelines (as directed)-Staying informed on industry trends in software testing

Saint Louis, Mo, Us

Centene Corporation is a large publicly traded company and a multi-line managed care enterprise that serves as a major intermediary for both government-sponsored and privately insured health care programs. It is the second-largest publicly traded corporation based in the state of Missouri.

Boston, Ma, Us

• Performed requirements analysis, formulating test coverage, writing test cases, and triaging issues which impact the user’s experience.• Contributed to the preparation and testing of Continuous Delivery of releases to production environments.• Minimized overuse of test cases by 50% while maximizing efficiency in testing.• Improved JIRA issue visibility by creating a template which clearly defines a consistent workflow of non-verbal communication.• Reporting issue status to clients and assisting with client UAT preparations.• Learning, leveraging, and sharing new technologies and best practices with peers.• Leading quality initiatives for the team and the overall QA department in order to improve overall performance.• Provide maintenance of automation suites for daily and pre-deploy runs.

Chesterfield, Mo, Us

Prepared multiple SDLC documents, including user requirement specifications and complex test plans, scripts, cases, and strategies aligning with release of in-house defect-tracking software solution. Facilitated site-level meetings to gather end-user requirements. Provided technical and compliance expertise to support continuous improvement of BT departmental operating procedures and processes.Key Accomplishments:• Streamlined operations, creating user acceptance criteria using Visual Studio Team Services to improve implementation of defect-tracking application.• Ensured compliance with in-house standards and templates, as well as regulatory requirements (21 CFR Part 11, 211, 820) and IT security standards.• Supported quality systems improvement efforts, interfacing between local site pharma/device manufacturing quality standards and global IT standards.• Created concise user acceptance criteria to help with preparation of executable test scripts.

Bedford, Ma, Us

Team Lead of Software Test Engineering, June 2017 to August 2018Managed verification testing of instrumentation, ensuring accurate and functional completion of all Standard Operating Procedures (SOPs) and Good Documenting Practices (GDP 21 CFR Part 11). Led software development processes, using Agile methodology best practices, facilitating two-week sprints involving user story creation, grooming, daily scrums, retrospective, and planning for next sprint. Employed Agile methodology best practices, using Confluence with JIRA to create relevant information for colleagues, including instructions, procedures, and plans. Extensive use of SAP R&D/HR modules.Key Accomplishments:• Point of Contact involved through functional management, interacting with marketing, engineering, and quality assurance to ensure goals and objectives align with overall strategy.• Authored test plans, test cases, traceability, and verification reports.• Performed User Acceptance Testing to approve the intended end result of the added feature before being released to the production environment.• Defined overall software verification design approach and multiple reports explaining final test results; submitted to eDHF control application (SAP).• Conducted root cause analyses to identify problems and improve overall process, playing key role in review of customer complaints and recommendations to maximize quality and patient safety.• Built and led high-performing teams, mentoring team members in daily and weekly activities and conducting goal evaluations and planning sessions.• Collaborated with software developers to ensure feasibility and testability of requirements and specifications.• Proactively created spreadsheets designed for increased production and ease-of-use.• Key member of process improvements, refining qualification testing structure by eliminating ad-hoc testing and creating specific tests; reduced overall testing by 50%.

Bedford, Ma, Us

Conducted testing on embedded software for medical device production, creating and executing test plans and cases supporting functional requirements. Investigated software defects and problem reports; used Microsoft Excel to test functionality and validity of deep level algorithms.• Employed cutting-edge technology, using FTP, SSH, and Telnet protocol to upload/download files to test software-specific functions.• Executed test cases, including edge case testing, on Unix/Linux platform; ran both manual and automated testing, gathering and applying data files to manipulate instrument’s software to deliver specific results.• Prepared and reviewed software defect reports for validity and to eliminate unnecessary entries.• Managed quality improvements, enhancing onboarding process by developing easy-to-understand procedures describing sequence of testing activities performed to identify malfunctions; simplified mathematical testing.

Completed two end-to-end embedded software full-cycle product developments for two different companies; both products required FDA approval. Analyzed and helped refine software requirements, working closely with developers and program managers to deliver solutions.Key Accomplishments:• Created concise test cases designed for formal testing to support detailed requirements driving project design.• Conducted root cause analyses to identify software bugs, verifying fixes and generating increased confidence in product performance.• Helped reverse-engineer third party's product to define requirements and design test cases; traveled to customer sites to provide hands-on testing, analysis, and feedback.

Santa Clara, California, Us

Managed two programs (Crossfire and Eyefinity) supporting ISV Gaming Program, enhancing process flow and reducing testing backlog by 66% while maintaining productivity.

Tested more than 500 software applications to ensure compatibility with video card device drivers, identifying problems and scheduling resolution through bug-tracking software; verified fixes.

Analyzed, resolved, and documented technical problems, creating an outstanding customer experience and enhancing the team's knowledge.

Associate Of Science, Computer Science

Ba, Geography