Joe Reyes Email & Phone Number

Hebron, Ky, Us

Performed consulting analytics for external customers, cleaning, analyzing, and evaluating large contact data sets to provide remedial and/or optimizing recommendations for their managers. Created business solutions for new business by modeling tier-by-tier product offerings with sales and marketing managers. Analyzed service desk processes for both internal and external groups using Excel and STATA tools. Recommended labor and call-handling for both inbound and outbound at desks serving the healthcare, food, hospitality and industrial markets. Provided solutions consisting of targeted actions in excel and PowerPoint pivot-tables; charts; spreadsheet cross-tabulations; and reports for Marketing, Sales, and Desk Managers.

Hebron, Ky, Us

Hebron, Ky, Us

Synthesizing analytics for support models with negotiation of financial results across production; services; and executive management. Leveraging proposals into profitable agreements with clients in healthcare; manufacturing; and services industries.

Cincinnati, Ohio, Us

Taught Business Analytics in Regression/ Modeling/ Simulation/ Optimization: successfully graduated 98% of evening classes to next level by developing new evening course for 60 students. Augmented curriculum with real-world statistical problems and incorporating examples from the Economist, WSJ, linking business issues with data visualizations and statistics. Engaged and retained students from diverse backgrounds, cultures, technical and humanities educaitons.

Taught Medical Devices Classes for Imaging Systems. Analyzed adverse event database to identify problems and provide resolutions. Taught technical classes to USA and International classes. Reduced overdue database items 90% and prevented Analyze product quality and complaint data and create actionable plans to address issues. Increased trained international field service force 30% by conducting technical training missions to global regions, Certified 120 engineers within first 2 years of international launch. Achieved new record for certifying 32 systems during Q4/FY2006 in first 6 months in position by crossing into manufacturing and collaborating with staging team, enabling over 110 systems-sales that year, generating over $330M gross sales. Serviced Medical Lab, Respiratory and Medical Gas Equipment. Trained technicians on ThromboElastograph service.

Master'S Degree, Analytics, Business - Optimization/ Simulation - Data Visualization

Master’S Degree, Analytics And Engineering Mechanics