Joseph Trombley Email & Phone Number

Phoenix, Az, Us

Laveen, Arizona

* Manager of Vee Quiva Hotel and Casino Marketing Department, tasked with building and sustaining relationships with guests to enhance loyalty and develop casino business.* Database analysis with the goal of identifying guests with high level of property loyalty and to track trends in visits.* Guest service at all levels, positive and knowledgeable spokesperson for the casino on and off property.* Work cooperatively with all Casino Departments to stage events, promotions and VIP… Show more * Manager of Vee Quiva Hotel and Casino Marketing Department, tasked with building and sustaining relationships with guests to enhance loyalty and develop casino business.* Database analysis with the goal of identifying guests with high level of property loyalty and to track trends in visits.* Guest service at all levels, positive and knowledgeable spokesperson for the casino on and off property.* Work cooperatively with all Casino Departments to stage events, promotions and VIP gatherings.* Work cooperatively with Hotel Management to enhance visibility and increase occupancy.* Telemarketing for special events and relevant changes at the property.* Host off-property guest events as a representative of the casino and the Gila River Indian Community.* Assist in guest service issues when applicable.* Manage team members, projects, requests among other departments and work with budget, database and reporting as necessary and as charged by Director of Casino Marketing. Show less

United States

* Member of Wild Horse Pass Hotel and Casino Marketing Department, tasked with building and sustaining relationships with guests to enhance loyalty and develop casino business.* Database analysis with the goal of identifying guests with high level of property loyalty and to track trends in visits.* Guest service at all levels, positive and knowledgeable spokesperson for the casino on and off property.* Work cooperatively with Marketing Department to stage events, promotions and VIP… Show more * Member of Wild Horse Pass Hotel and Casino Marketing Department, tasked with building and sustaining relationships with guests to enhance loyalty and develop casino business.* Database analysis with the goal of identifying guests with high level of property loyalty and to track trends in visits.* Guest service at all levels, positive and knowledgeable spokesperson for the casino on and off property.* Work cooperatively with Marketing Department to stage events, promotions and VIP gatherings.* Work cooperatively with Hotel Management to enhance visibility and increase occupancy.* Telemarketing for special events and relevant changes at the property.* Host off-property guest events as a representative of the casino and the Tribe.* Assist in guest service issues when applicable. Show less

A native-owned and operated advertising and marketing agency specializing in tribal gaming. Located in Arizona, the company has local and national clients in gaming and beyond. * As a full-service advertising agency, worked as project lead for several clients, including tribal gaming properties across the US.* Helped to develop promotional themes, write and develop policies and create advertising strategies to meet client financial and operational goals.* Developed direct marketing… Show more A native-owned and operated advertising and marketing agency specializing in tribal gaming. Located in Arizona, the company has local and national clients in gaming and beyond. * As a full-service advertising agency, worked as project lead for several clients, including tribal gaming properties across the US.* Helped to develop promotional themes, write and develop policies and create advertising strategies to meet client financial and operational goals.* Developed direct marketing campaigns using client data systems and market analysis.* Handled client media including buying, copy writing and production, trafficking and auditing.* Handled social media development and updates. Show less

Handled marketing and promotions of several business enterprises including local dirt track raceway, mixed martial arts clothing line, retail outlets and tobacco manufacturing.

Class III Casino located in Northern New York and operated under the authority of the St. Regis Mohawk Tribe. Features over 1,500 slot machines, 20 table games, several dining facilities and entertainment venue. Open since April 1999. Held a Class III Gaming Key and Non Key license for New York & SRMT.; * Overall executive and decision making duties of the Marketing Department including administrative staff, guest relations personnel and Players Club. Conducted daily management of all staff… Show more Class III Casino located in Northern New York and operated under the authority of the St. Regis Mohawk Tribe. Features over 1,500 slot machines, 20 table games, several dining facilities and entertainment venue. Open since April 1999. Held a Class III Gaming Key and Non Key license for New York & SRMT.; * Overall executive and decision making duties of the Marketing Department including administrative staff, guest relations personnel and Players Club. Conducted daily management of all staff to ensure highest level of guest service and policy adherence.* Developed, implemented and maintained annual Marketing Department budget for Casino in 2008 including account coding and maintenance of monthly ledger.* Worked cooperatively with other department Directors and General Manager as an Executive Team to develop operational plans, project charters and concepts for the overall casino operation and expansion. Additionally worked out of house with Tribal Council and contracted consultants on casino projects.* Coordinated and managed rewards, bonusing and direct marketing program utilizing the IGT Advantage Patron Management System.* Created, updated and implemented Policies and Procedures and Standard Operating Procedures.* Worked with other Executives to create marketing activities, guest service programs and other Casino initiatives and develop, implement and execute special events and promotions.* Operated jointly with Slot Operations, Table Games and Food and Beverage Departments to develop promotional packages and rewards concepts for the successful merchandising of the property.* Attended promotions, benefits and educational seminars as a representative of the Casino, the Tribe and the industry to develop strategic relationships with neighboring businesses and communities. Show less

* Worked under the supervision and instruction of Marketing Director and assumed executive and decision-making duties in the absence of Marketing Director. Also directly managed administrative staff for entire department.* Conducted daily reporting and analysis of promotions, rewards programs and events in cooperation with Finance and other relevant casino departments. Developed and managed Casino's direct marketing program through IGT Advantage System.* Developed proforma and postforma… Show more * Worked under the supervision and instruction of Marketing Director and assumed executive and decision-making duties in the absence of Marketing Director. Also directly managed administrative staff for entire department.* Conducted daily reporting and analysis of promotions, rewards programs and events in cooperation with Finance and other relevant casino departments. Developed and managed Casino's direct marketing program through IGT Advantage System.* Developed proforma and postforma reports to evaluate promotions and modify for future concepts.* Worked on direct marketing and reward programs to enhance player development and guest retention.* Developed and implemented annual Advertising and Promotions budget for Marketing Department in 2007. Updated and implemented Policies and Procedures for Marketing promotions and rewards.* Worked cooperatively with other casino department managers to develop revenue generating programs in cooperation with Marketing initiatives.* Conducted new associate Orientation presentations discussing the property and all Marketing initiatives. Show less

* Coordinated and executed all advertising initiatives for the Casino and worked in conjunction with media outlets for Casino publicity.* Provided host and MC duties for casino in-house and outside sponsored events* Developed and implemented annual Advertising and Publicity budget for Casino Marketing Department in 2004, 2005 and 2006.* Worked in conjunction with other departments to implement and execute marketing activities, guest service programs and other Casino initiatives… Show more * Coordinated and executed all advertising initiatives for the Casino and worked in conjunction with media outlets for Casino publicity.* Provided host and MC duties for casino in-house and outside sponsored events* Developed and implemented annual Advertising and Publicity budget for Casino Marketing Department in 2004, 2005 and 2006.* Worked in conjunction with other departments to implement and execute marketing activities, guest service programs and other Casino initiatives. Operation of Casino web site, LED sign, in-house audio system and other media delivery equipment.* Part of a team of associates, Tribal Council representatives and community members who successfully lobbied NYS Legislature for passage of the Tribe's Gaming Compact. Show less

Native-owned community radio station operating under the direction of the Akwesasne Communication Society. Located within the Territory of Akwesasne, serving natives in the United State and Canada.* Managed complete operations of CKON 97.3 FM / Akwesasne Communication Society radio station (the Akwesasne native community-owned radio station).* Developed annual budget and executed business plans and created advertising and production programs and packages for radio sales.* Conducted… Show more Native-owned community radio station operating under the direction of the Akwesasne Communication Society. Located within the Territory of Akwesasne, serving natives in the United State and Canada.* Managed complete operations of CKON 97.3 FM / Akwesasne Communication Society radio station (the Akwesasne native community-owned radio station).* Developed annual budget and executed business plans and created advertising and production programs and packages for radio sales.* Conducted community benefit programs, fundraisers and other local support events and cultural and community programming* Appeared on behalf of the community for policy development and emergency preparedness programs. Show less

* Morning Show Host / Production Director/ Radio Host / News & Copywriter* Show host, write and produce spots, production of audio elements, sports broadcasts, live broadcasts, limited local TV production elements.

Communications

Activities and Societies: Drama, Swim Team, Media Center Communications, Broadcasting, Drama

Broadcast Communications

* Extensive study in broadcast communication fields with heavy concentration in radio and entry level television production.