Review, draft, and negotiate commercial contracts for GP's customers and suppliers globally and collaborate with the business teams to finalize terms while effectively utilizing the Company’s legal resources to provide continuous value. Review, draft and negotiate non-disclosure agreements for GP's customers, suppliers and any mergers and acquisitions activities. Draft code of conduct letters in response to compliance requests from customers. Draft Visa letters of invitation for customers attending the Company's trade shows or conventions to facilitate the customs process. Ensure contracts are properly filed into each business's respective contract repositories while keeping vendor records updated in preparation for upcoming contract expiration dates. Support our internal business teams to generate business and manage relationships with suppliers and customers in alignment with the GP risk philosophy. Review and negotiate disputes. Assist Legal management with various projects as they arise.

Provided comprehensive administrative support to the following legal work groups: Labor, Employment, and Benefits (4 attorneys, the LEB Compliance Manager, 2 paralegals and staff); Consumer Packaging and Corrugated Products (4 attorneys, 3 paralegals, and staff); Building Products (2 attorneys, 1 paralegal. and staff); plus operational support to the Legal Operations team on behalf of the entire department of 115.

I was responsible for a wide range of legal support functions to include invoice and payment processing, law firm and vendor administration, and general department administrative support. My primary responsibilities included the following:- Reviewed and processed a high volume of legal invoices.- Worked with vendors to enter vendor information into corporate systems.- Worked with systems used in the invoice, payment and financial processes (e.g. SAP, MDM, SimpleLegal and other e-billing software such as Ariba, document management, and MS Office applications).- Maintained the flow of tasks from start to finish while volunteering ideas for process improvement and value-added services.- Provided excellent customer focus to attorneys, paralegals, professionals, and staff within the law department, in GP businesses and capabilities, or across the Koch companies.- Executed a multitude of projects related to administrative support of the law department.- Collaborated with key personnel to schedule meetings and coordinate arrangements.- Oversaw badge management and floor security.- Assisted with identification and orders of necessary supplies.- Worked closely with IT to track and order hardware and software.- Arranged and participated in the on-boarding of new employees to include training and orientation.

- Contacted candidates for pre-employment testing and sent appropriate tests (i.e. SecureFit, SAM or combo).- Scheduled phone screens against recruiters' schedules and sent confirmations to candidates.- Scheduled panel interviews against hiring team's schedules and sent confirmations to candidates. - Booked candidates' travel and reconciled their expense reports in Concur.- Created interview schedules and directed to appropriate hiring team members.- Escorted candidates to appropriate interview locations.- Created offer letters.- Sent HireRight documentation to candidates and facilitated onboarding process.- Monitored HireRight for candidate discrepancies and adjudicated appropriately; contacted candidates for necessary documentation.- Contacted candidates to confirm start dates; send appropriate selection documents.- Managed post-offer process: Taleo management; scheduled background checks and drug screens; Employee Master File management; hired candidates in SAP to establish payroll.- Provided planning and logistical support for college recruiting internship programs, including managing our relationship with Emory University's Summer Housing Internship Program.- Processed invoices (DART); completed and submitted RBAs.- Served as primary contact for college recruiting hiring events.- Communicated recruiting progress with the recruiter/hiring manager.- Served as HQ's backup super-user for HireRight and resolved compliance and technical issues with vendor.

- Provided full administrative support to the VP of Human Resources and External Affairs, the Director of HR, the Manager of External Affairs and a team of 10 peers.- Prioritized daily demands to ensure urgent, high priority matters are handled in a timely manner; resolved problems and coordinated with appropriate resources; scheduled and managed complex calendars for the VPs, directors and team; reserved rooms and travel as needed for executives and department personnel.- Reconciled and processed monthly credit card and expense statements and resolved any outstanding issues; collaborated with other Executive Assistants to ensure smooth office operations, including support of receptionist area as needed.- Scheduled and coordinated onsite and offsite meetings and/or events for executive VPs, directors, other company personnel, external parties, partners, stakeholders, and customers; ensured contracts are created, negotiated and signed for any service related to the event; attended and participated as needed to ensure successful outcome.- Determined appropriate disposition of phone calls, correspondence and meeting requests and resolved or routed requests as needed; responded to routine internal/external correspondence independently; established, organized and maintained electronic files of executive and departmental correspondence and communication.- Effectively served as the point of contact for customers, business partners and suppliers who contact the VP and ensured that such interactions created a favorable brand impression for the company.- Developed, generated and ensured the accuracy of the department's presentations and reports; worked with HR as needed to onboard/terminate employees and contractors and with IT to ensure department personnel have necessary equipment and access to perform assigned roles.- Safeguarded all confidential materials; maintained confidentiality of personal and sensitive matters of executives, the company, and the employees.

- Awarded December 2015 Employee of the Month.- Provided full administrative support to the Georgia-Pacific Foundation, including inputting organizational info., contacts, charitable contribution requests, and declinations into GIFTS Alta/Online database; posted payments and created decline letters for signature approval.- Reviewed proposals, grant applications, and annual charitable contribution plans to ensure receipt of required documentation in preparation for disposition review; verified organizational public charity statuses for compliance audits.- Supported special projects such as the Datamerge Migration from GIFTS Alta to Online and Master Data Management (MDM) for vendor management’s accounting system.- Supported GP community programs such as GP Buddies, ServiceForce, and Bucket Brigade.- Provided supplemental support to the Senior Director; email management and prioritization.- Prepared Annual Charitable Contribution Plan binders for formal presentation at meeting of the Board of Directors, CEO, Foundation President, and Senior Director.

- Provided full administrative support to the Owner/Medical Director, including filing applications for medical licenses in foreign countries and updating his curriculum vitae; wrote technical articles published on blogs and social media accounts; and managed the company’s online reputation.- Input customer accounts into Salesforce and assigned tasks, leads, and opportunities for follow-up with the appropriate owner; scheduled personal appointments and meetings with vendors and visiting physicians.- Provided administrative support as needed to the Clinical Coordinator, the surgical sales team, Cole Instruments’ Global Director of Business Development, and the Vice President of Finance.- Established and maintained the Owner’s business and personal files; coordinated technical service requests with IT contractors; organized the office and professionally displayed awards, diplomas, and certificates; researched, recommended, and coordinated technical upgrades for a new phone system, network firewall, office communications, equipment, and future technology needs while ensuring minimal disruption to daily business operations.- Booked international flight arrangements, hotel reservations, and car rentals; prepared the Owner’s travel itinerary and assisted with packing tools, medical supplies, and personal articles for planned trips; communicated the Owner’s travel itinerary to relevant colleagues; inventoried and ordered office supplies; inventoried medical supplies loaned out for surgical training presentations made during business trips; placed medical supply orders with international vendors; secured accommodations for visiting physicians, patients, and research assistants; and performed personal errands for the Owner.

- Responded to taxpayer’s inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation; resolved account inquiries, advised taxpayers of enforcement actions, and managed sensitive case problems designated as requiring special case handling.- Analyzed and resolved tax processing problems; adjusted taxpayer accounts; prepared and issued manual refunds; performed multiple credit transfers; and computed tax, penalty, and interest, including restricted interest; secured payments of delinquent taxes and filing of delinquent returns; recommended lien and/or levy action, including supporting information for release.

- Performed high-level executive administrative support duties for the Owner/CFO and managed operations concurrently in the Atlanta and Athens Home Instead franchise offices until he sold the Atlanta franchise in December 2011; maintained confidentiality of proprietary information and customer confidence; protected company assets and operations.- Conserved Owner's time by reading, researching, and routing correspondence; drafted letters, memos, marketing communications, brochures, forms, and documents; collected and analyzed information; initiated telecommunications; produced reports by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.- Maintained Owner’s appointment calendar by planning and scheduling meetings, conferences, webinars, teleconferences, and travel; entered expense reports and travel authorizations; adjusted schedules, meetings, and activities based on his daily priorities, which changed frequently; anticipated potential conflicts in priorities and resolved them appropriately.- Wrote and updated service agreements/contracts and a broad variety of internal and external documents; established and maintained service policies and procedures in compliance with state and federal licensing requirements; welcomed clients and guests by greeting them in person or on the phone; answered or directed service inquiries and scheduled care consultations.- Provided administrative and customer support for sales representatives; prepared sales-related documents and promoted awareness of brand image internally and externally; gathered marketing materials and assembled information packets using sales techniques that maximized revenue while maintaining existing client loyalty; entered, retrieved, reconciled, and verified information (e.g., bonuses, leads, third parties) in software involved in the sales process.- Ensured compliance with annual franchisor and state regulatory audits for both locations.

- Managed account relationship with Palmer-Goodell Insurance Agency in West Springfield, MA while serving as their primary contact with the carrier.- Quoted new business and endorsements for agency-company interface with the carrier's Group P&C Division.- Implemented systems rate tests to verify integrity of rating discrepancies and developed actuarial tables to reflect negotiated discounts for employer-based group accounts.

- Devised and implemented a Career Development Program and successfully obtained my Georgia Resident License for Property, Casualty and Surety Lines from the IIAG.- Designed and administered technical and soft skills training programs for sales and customer service call center staffs to support employee development, foster performance improvement, and ensure professional standards were met.- Aligned training efforts with key business and strategic initiatives to enhance core competencies, service excellence, growth, and profitability; developed continuing education opportunities with the company’s overall vision, values, and business objectives.

- Received annual performance bonuses in December 1994, December 1995, and June 1997. Awarded Employee Of The Month in February 1996.- Retained after division-wide layoff of Atlanta Client Center to train and advise New England Regional Office’s management team and administrative staffs to accommodate immediate transfer and consolidation of account processing to the Worcester Client Center.- Supervised account processing staff to input group account and retail new business, endorsements, and insured-request cancellations.- Managed processing of legal notices of cancellation and non-renewal, insurance-to-value inspections, and electronic funds transfers.- Served as primary liaison between Account Processing and Group P&C Insurance Center to resolve workflow issues, define and document procedures, and provide recommendations for process improvements to upper management.