Joseph Ward, Mba Email & Phone Number

Riviera, Yacht And Beach, Art Of Animation, Pop Century And Boardwalk Resorts

Opening Team of Disney's Riviera Resort - Recreation Task Force ManagerPost COVID-19 Closure - Reopening Team for Disney’s Riviera Resort, Disney’s Boardwalk Resort, Disney’s Yacht and Beach Resort, and Disney’s All-Star Movies ResortAwarded Disney’s prestigious Valor Award Four Times for providing lifesaving careAwarded Local Golden Mickey Award – Quarterly Award for Managers Trained new and existing cast members our common goal “To Create Happiness for our Guests”, while emphasizing the Four Key Basics and Five Core Guest Service PrinciplesAchieved the highest GSM and Recreation Staff scores at Art of Animation within the value resort classificationNamed regional global safety champion and facilitate monthly safety meetings for all safety committee members at the resort across all departments Oversaw a 50% reduction in OSHA recordable incidents in under 6 months by promoting safe work practicesChampioned a health and wellness program that encouraged cast members to stretch before and after their shifts to help reduce injuries and promote a healthy lifestyle Oversaw the annual Heat Awareness Week for all departments providing hydration facts and heat awareness Led and executed annual resort-wide safety fair promoting safe work practicesCreated a quarterly healthy cooking seminar for Cast Members to learn how to cook heathy meals at home Created an Arcade Happy Hour which helped drive 30% incremental revenue Achieved number one in revenue for the Pixel Play Arcade in comparison to all resort arcades Drove the transition to liquid chlorine and updating operational guidelinesImplemented a vendor led process for muriatic acid to be used in our pump rooms Installed hose valves in each hair basket in the pumps rooms to reduce the likelihood of pumps losing primeDemonstrate financial acumen by managing the operating budget and daily labor costs

Disney'S Contemporary Resort And Bay Lake Tower

Areas of Responsibility:Fitness CenterTier 1 AuditsFishing ExcursionsCast RecognitionMarinaArcade

Disney'S All Star Resorts

Lead nearly 75 Cast Members at the largest resort on the Walt Disney World propertyDisney's All Star Resort is the third largest resort in North America, on a average we host 15,000 - 18,000 guests a day.Provide the highest level of guest experienceDeveloped a Lifeguard Coordinator Shift Expectation including Training GuidelineLicensed as a Deep Water Lifeguard through Ellis and AssociatesCertified as an Aquatics Facilities OperatorAreas of Responsibility:LifeguardsISOC (In-Service Open Challenge)Lifeguard TrainingPlaygroundsCast League SoftballBack to School Drive

Ensured a safe aquatic environment primarily at Disney's Pop Century Resort, Disney's Caribbean Beach Resort, and Disney's Art of Animation Resort.Teach and Develop skills of new lifeguards specifically to regional rules and emergency action plans.Teach and enhance skills of current lifeguards primarily in CPR, AED, First Aid, and basic aquatic rescues.Also was deployed to Disney's All Star Resort, Disney Port Orlean Riverside and French Quarter Resort, Disney's Saratoga Springs Resort, Disney's Contemporary Resort, along with Disney's Bay Lake Tower.

Celebration, Fl

Les Mills RPM Instructor (Volunteer) and Les Mills SPRINT Instructor Advanced Instructor Certified

Wheaton, Il

ASEP CertifiedExpertise in Catchers, Infielders, and HittersHelp develop skills for the Varsity/Sophomore level

Record Live Stats for all NCAA Contests which include Football, Volleyball, Baseball, Softball, Basketball, Lacrosse, and Soccer.Proficient in StatCrewColor Commentator for the NCAA Div. III Softball Regional Championship held at the University of Chicago

Assistant to the Most Rev. R. Daniel Conlon, Most Rev. George J.Rassas, Most Rev. Alberto Rojas, and Most Rev. Andrew P. Wypych to ensure a perfect venue of prayer according to the Roman Missal.Occasionaly served as Master of Ceremonies for Francis Cardinal George, Most Rev. Joseph Siegel, Most Rev. John Manz, Most Rev. Francis Kane, Most Rev. Joseph Imesch, Rt. Rev Austin Murphy, Rt. Rev Hugh Anderson, and the Very Rev. Bernard Scianna Responsible for contact with parish pastor for questions regarding liturgical celebrations

Naperville, Il

Assist in planning the Confirmation and High School Level Retreats.Moderator of Peer Ministry Discussions Planning of Liturgical Celebrations for Youth/Young AdultsPlan and Organize Service Opportunities for the Youth of the Church

ASEP CertifiedSpecialized in Hitting and Catching. 2013 and 2014 East Suburban Catholic Conference ChampionsDeveloped defensive skill positions primarily safeties and corner backs.Specialized in defensive play calling and development in skills2014 Freshman Football Defensive Coordinator

Ensured safety of the entire pool area. Provided rapid response for swimmers needing rescue.

Chicago

Coordinate summer projects around the parish which included painting, waxing floors, replacing screens and windows, along with minor plumbing.

Master Of Science - Ms, Management And Organizational Behavior

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Activities and Societies: Member, University President's Advisory CouncilMentor Undergraduate Students Consult on current needs.

Bachelor Of Arts (B.A.), Communications, 3.4/4.0

Activities and Societies: Student Body President 2013-2014, 2014-2015 Student Body Treasurer 2013 Chair of the Student Relations Committee.

Certificate, Hospitality And Tourism Management

Certificate, Introduction To Sacred Liturgy