Joey Austin Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Greater Seattle Area

Develop and manage younger household members on the duties and responsibilities of becoming an adult, and assist in the development of their full potential. Coach effective adulting by observing and analyzing daily routines, as well as instructing, modeling, and encouraging positive behavior and habits. Also, achieved Scrum Master Certification, and am mid-way through online AWS Console course.

Seattle

Managed the production of web, mobile app, and social campaign collateral materials for Target from project intake, to resourcing estimation and oversight, to Client reviews, and final file delivery.

Seattle

Managed the successful delivery of Holiday '18 web and social campaign materials for Target dot com from project intake, to resourcing estimation and management, to Client reviews, and final file delivery.

Kent, Washington

Managed the successful delivery of Marketing initiatives through the project lifecycle, including intake, scheduling, resourcing, reviews, and delivery. Communicated campaign status and changes in strategy, initiatives, standards, priorities and resource allocation among interdisciplinary teams and to appropriate stakeholders.

Greater Seattle Area

Collaborate with Marketing, Site Merchandisers, Creative teams, Dev/Test to produce about 60 customer-facing online content projects per month for Women Apparel, Trend, and Shoes divisions. Manage and communicate project status to key stakeholders, as well as direction, changes, priorities and resource allocation among cross functional teams.

Motivate, mediate (with a penchant for compromise), and manage daily activities & schedule of twin daughters. Private Chef, chauffeur, laundry director, personal trainer, cleanup compliance officer, education coordinator, and positive influence.

Led the successful delivery of Windows Live (Hotmail, Skydrive, Messenger, etc) Relationship Marketing web projects through the entire project lifecycle, including scope, time, cost, risk and quality. Directed Creative & Development teams in execution of conversion campaign landing pages according to customer schedule and priorities. Managed client relationships and expectations via reports and usage trend updates.

Greater Seattle Area

Led the successful delivery of web projects through the entire project lifecycle, including scope, time, cost, risk and quality. Coordinated multi-discipline remote & local teams to execute landing pages according to Client direction. Managed client relationships & expectations with regular status and traffic reports.

Processed and Executed $1.6M per month in advertising campaigns including mobile and online. Provided post-Sales support with frequent Client contact coordinating kickoff, creative review, production, development, measurement, in-campaign analysis, optimization, and post-campaign reviews.

Provided interface between client and internal resources to ensure that projects are completed on time, on budget and that the work met Client expectations. Supported business development in proposal writing, defining client opportunities, scoping and delivering solutions to meet client needs, and budgeting.

Through Filter Talent (http://filtertalent.com/)Coordinated and directed Creative Services Team members to service a variety of projects within the Wireless e-commerce website. Supervised project team resources to provide site updates on budget and on time, while reporting status and escalated issues to senior management.

Ensured successful completion of multiple software development projects by coordinating & prioritizing resources, and monitoring project milestones & requirements. Communicated frequently with key stakeholders regarding status updates and risk assessment.Established and maintained project plan for internal ad delivery software by delivering proposed specs to Engineering team, recording product issues in bug database (JIRA), and ensuring specs and guidelines were upheld through testing. Provided technical support for Ad System user base via phone calls, web meeting, and authoring technical documentation

Processed/maintained $500k in contracts per week including such clients as HP, General Motors, General Mills.Liaised with clients during post-Sales process (received creative direction and ad plan; provided reporting and optimization analysis; supervised custom sponsorship contract fulfillment). Delivered creative direction for micro-site & ad production to Production team; Upheld specs and guidelines during weekly client comment and revision meetings

Seattle

Lead second tier technical support team for Adobe Acrobat products.Documented & Communicated unexpected product behavior and common PDF problems to applicable Development teams and followed through using appropriate procedures depending on priority and requirements.Provided input to team processes, such as Knowledge Base and squad workflows.Peer-Reviewed in progress solution documents for technical accuracy and comprehension.Answered escalated telephone calls; researched and answered customer issues via e-mail.

Woodinville, Wa

Provided front line phone and email support for several children's video game products on Macintosh and Windows platforms.Reported top issues in weekly team meetings.Wrote Knowledge Base solution documents based on weekly top issues.Collected data from call tracking system, analyzed reported data and created schedules based on daily call volumes.

Ba, Law, Politics And The Economy

Associate Of Arts (Aa), Social Psychology

Education record

Education record