Joey Cappelletti Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Develop and maintain an internal and external presentation of all BSO products (20+) across network, cloud, and hosting services
• Manage and outline the development roadmap of our software-defined networking (SDN) portal utilizing feedback from the executive team, departmental heads, key partners, and customers
• Maintain an accurate view of the competitive landscape to ensure that all BSO products are able to provide distinctive value to our customers

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

• Responsible for signing new reseller/ecosystem partners across North America (data centers, MSPs, CSPs, SaaS)
• Manage all sales related to many of Console’s partners
• Design and execute the onboarding processes for all new partners within North America, involving coordination between sales, marketing, product, and service delivery
• Build marketing campaigns specific to each partner based on their client profiles and services

Burlington, Canada

• Produced new revenue for Console through self-generated leads, inbound leads, and partner leads (approx. $50,000 MRR in 2017) with clients across multiple sectors (FIs, Oil and Gas, Web, etc.) ranging from Fortune 500.
• Advised client on multi-national interconnection strategies for their WAN, cloud connectivity and other connectivity needs
• Managed accounts, post-sale, to assist with any support and opportunities to grow their business
• Achieved 220% quota attainment through FYQ1-FYQ2 2017
• Through strong customer relationships and well designed solutions, achieved one of the lowest churn rates in the company and continued to drive new incremental revenue through existing accounts

Etobicoke, Ontario, Canada

• This position has provided me with the tools to drive the success of a product and has allowed me to work with professionals of diverse educational backgrounds and experience.
• Responsible for development of the Home Phone and Long Distance portfolio.
• Maintain a current view of the competitive environment surrounding the product, pricing, and technology.
• Utilize P&L statements, customer database, and churn reports to create strategic marketing campaigns and drive product sales.

Etobicoke, Ontario, Canada

• This role allowed me to develop a strong foundation in sales by working in an environment that provided guided learning, and encouraged development through trial and error.
• Worked to develop strategic telecommunications solutions for small to medium sized businesses throughout Canada.
• Managed and retained an active customer base by forming strong customer relations and ensuring satisfaction with their services.
• Generated new customers through web leads, inbound/outbound calling, and self-generated leads.

• A 3-month case competition offered at McMaster for the past ten years.
• Developed strong marketing skills through an experiential program that models real life business situations and challenges.
• Learned standard marketing problem-solving frameworks, beginning with research driven insight generation through to the execution of tactics.
• Acquired diverse skills in the fields of sales and marketing as the tasks required constant adaptation.

Mcmaster University

In this position I led a team of representatives for the Matthews Hall residence. I still maintained all the past duties of the ROR position (see below), but I also had additional managerial and planning tasks. I organized the entire schedule and planned all the inter-residence events for the orientation week, and I kept in contact with the other ROAs and.