Joey Lee Email & Phone Number

United States

Cleveland, Ohio, United States

- Managed two multi-million dollar companies solely and entirely, complete all functions from Hiring to Payroll and can fill in any role- Created improvements to employee safety, ERP manipulation, data analysis, database creation, excel spreadsheets to improve employee job function, Inventory analysis, KPI, and, metric monitor, etc.- Lead safety meetings, conducted education, and BRC, GMP, SOP, HACCP, food safety, forklift trainings- Created department wide changes and improvements with regards to higher processing with less labor force, by ultimately moving the bottle neck and streamlining processes- Successfully took over a company, implemented new processes and change, properly migrated data- Exemplified hard work and commitment by taking care of any issues that arose even during after hours and weekends- Created Inventory control improvement plan which has lead to nearly 99% percent accuracy- Created SOPs, guidelines, employee profiles, evaluations, developmental plans- HACCP certified, took part in BRC internal Audits, pushed for greater food safety practices- Evaluate sales and budgets to stay on track and improve profitability- Collaborated with sales, marketing and finance to create the best sales strategy with the highest profit- Dealt with any issues the companies faced and creatively found solutions while keeping costs low

Carmel, Indiana, United States

~The largest contributor of business bringing in the most appointments averaging 600 plus appointments a month~Assisted daily operations within the service department, helped speak and explain the RO to clients, ran around to provide clients and the service team with the right information.~Manage and service write for pick up and delivery appointments, constantly keeping customers informed,~Manage the repair order, achieved a 90% closing ratio on additional services, provide great customer experience

Indianapolis, Indiana, United States

- Achieved sales target, educational goals, and displayed a high willingness to learn, resulting in promotion from Account Executive to Account Manager- Lead countless interviews, at least one each day, hired three new candidates, as well as trained new Account Executives with sales education and event based marketing, leading to stronger new hires- Created more than $200,000 in revenue for AT&T by providing customers with new entertainment packages prioritizing customer service post purchases and built customer relationships ensuring long term customers for AT&T

- Created daily social media advertisements, promoting the SportMe app, and tracked daily engagement to inform management decision makers- Made more than 50 posts on the application to grow attention and maintain engagements resulting in more than 100likes on average and more than 20 respondents and videos- Revamped operational process and organization that lead to a more efficient process for posting, banners, advertisements, influencers, and daily tasks for employees

Indianapolis, Indiana

- Organized invoices, receipts, statements, and other crucial documentation for a wholesale distribution firm, this helped the efficiency and organization within the warehouse- Managed the sanitation team of six on cleaning operations for more than 50 trucks on a daily basis. Set up schedulesbased on trucks, employee availability to manage inbound shipments on Excel to efficiently plan out work schedules- Created customer/supplier relationships, working both the front end and back end, prioritizing the inbound transportation making sure they are on time and able to unload quickly and efficiently- Provided customer support managing client’s inventory ensuring last minute orders were delivered JIT

Bachelors Of Science In Business, Marketing, Business Analytics, Operations

Activities and Societies: - Enhanced the social media pages such as Instagram and Snapchat and created a more cohesive look while posting.

Bachelors Of Science In Business, Marketing, Business Analytics, Operations Management

Education record