My passion – Creating customer value through outstanding resource planning. A good plan is a plan that achieve contradicting goals that are both productive and employee-friendly at the same time. Attention to detail and the true understanding of the business logic is what generates sustainable value. Why – Planning is a complex and captivating puzzle that holds significant value in our lives. By developing better strategies, we can enhance people's daily experiences in various ways, such as increasing contracted hours, which may lead to employees staying longer in their jobs. Additionally, staffing according to peak customer traffic can elevate the quality of customer service. The ultimate goal is to solve this puzzle while utilizing fewer resources, increasing productivity, and fostering higher employee satisfaction. The sense of accomplishment when the puzzle is finally solved is truly gratifying.I would love to help and be a part of solving your puzzle!I am committed to Business Wellness as a business development philosophy. A holistic approach for how to achieve long term profitability and growth by being attractive to customers and employees, while keeping business critical elements in balance.Specialties: Staff planning, Resource planning, Workforce planning, Crew scheduling, Vehicle scheduling, Rostering, Work Force Management (WFM), Union agreement, Operations management, Retail, Public transport, Rail, Healthcare