Johan Jansen Email & Phone Number

Writing up DSE Assessment Recommendations and Generating Quotations, Processing Orders

Bolney, England, United Kingdom

• Top achievements within the role:
• Extensively used and gained experience of Microsoft Sharepoint.
• Gained valuable knowledge of Microsoft Dynamics/CRM.Main Responsibilities:
• Prepare quotes and issue to customers working off information given by outside sales team or taken directly from the customer email / web enquiries or phone calls.
• Contact clients to obtain missing information or answer queries.
• Process orders received via email and invoices.

Pulborough, England, United Kingdom

• Arranging call outs on plant and small plant/Tracking repairs.
• Arranging fuel deliveries to sites.
• Purchasing new plant.
• Compiling a weekly defect report for contracts managers.
• Auditing surveying equipment to ensure all are fully calibrated.
• Checking and authorising invoices from suppliers.

Hove, England, United Kingdom

• Validating policies/checking indemnity. Assessing liability.
• Setting claim up on Landscape from notifications sent from FNOL provider.
• Instructing various suppliers to assist in dealing with claims.
• Log calls on memo screen with sufficient information for others to follow.
• Ensure any actions/promises are followed through.
• Providing high levels of customer care to policy holders.

Shoreham By Sea, England, United Kingdom

• Full responsibility for processing all DAF and Fiat professional claims for Guildford and Shoreham branches.
• Checking vehicles are covered and what can be claimed for.
• Liaising with vehicle manufacturers and answering any claim related or technical enquiries they may have.
• Costing and coding invoices to ensure the company achieved maximum profit.
• Managing customers who have had a problem with there warranty claim.
• Maintaining the filing and excel spread sheets inline with company guidelines.

Hove, England, United Kingdom

• Processing orders of toric lenses on Kerridge (Made to order cataract lenses),for over seas distributors. Mainly email orders and some telephone work, fast paced and demanding.
• Compiling proforma invoices and ensuring payment has been received before dispatch.
• Responsible for putting made to order lenses into production and obtaining estimated production dates for distributors.
• Managing Raytrace which is an online registration service for surgeons to do calculations for lenses they require from Rayner.

• Managing Private Client Group claim’s for clients on the following prestige vehicle’s Ferrari, Lamborghini, Rolls Royce, Bentley, Maserati ECT.
• Repair managing the following fleet vehicles for. A-plant,Halewood International, Radstad Group compiling monthly reports, settling total loss claims, complaint handling. Including Ageas – Tesco, Groupama.