Johan Jansen Email & Phone Number

Writing up DSE Assessment Recommendations and Generating Quotations, Processing Orders

Bolney, England, United Kingdom

Top achievements within the role:• Extensively used and gained experience of Microsoft Sharepoint.• Gained valuable knowledge of Microsoft Dynamics/CRM.Main Responsibilities:• Prepare quotes and issue to customers working off information given by outside sales team or taken directly from the customer email / web enquiries or phone calls.• Contact clients to obtain missing information or answer queries.• Process orders received via email and invoices.• Process data accuracy in orders and invoices.• Consult with the logistics department to ensure timely deliveries.• Maintain and update sales and customer records.• Preparation and issuance of order documentation packages.

Pulborough, England, United Kingdom

• Arranging call outs on plant and small plant/Tracking repairs.• Arranging fuel deliveries to sites.• Purchasing new plant.• Compiling a weekly defect report for contracts managers.• Auditing surveying equipment to ensure all are fully calibrated.• Checking and authorising invoices from suppliers.• Obtaining plant hours for servicing schedules.• Working in very fast paced and challenging environment.

Hove, England, United Kingdom

• Validating policies/checking indemnity. Assessing liability.• Setting claim up on Landscape from notifications sent from FNOL provider.• Instructing various suppliers to assist in dealing with claims.• Log calls on memo screen with sufficient information for others to follow.• Ensure any actions/promises are followed through.• Providing high levels of customer care to policy holders.

Shoreham By Sea, England, United Kingdom

• Full responsibility for processing all DAF and Fiat professional claims for Guildford and Shoreham branches.• Checking vehicles are covered and what can be claimed for.• Liaising with vehicle manufacturers and answering any claim related or technical enquiries they may have.• Costing and coding invoices to ensure the company achieved maximum profit.• Managing customers who have had a problem with there warranty claim.• Maintaining the filing and excel spread sheets inline with company guidelines.• Responsible for ensuring successful yearly audits from DAF and Fiat

Hove, England, United Kingdom

• Processing orders of toric lenses on Kerridge (Made to order cataract lenses),for over seas distributors. Mainly email orders and some telephone work, fast paced and demanding.• Compiling proforma invoices and ensuring payment has been received before dispatch.• Responsible for putting made to order lenses into production and obtaining estimated production dates for distributors.• Managing Raytrace which is an online registration service for surgeons to do calculations for lenses they require from Rayner.

• Managing Private Client Group claim’s for clients on the following prestige vehicle’s Ferrari, Lamborghini, Rolls Royce, Bentley, Maserati ECT.• Repair managing the following fleet vehicles for. A-plant,Halewood International, Radstad Group compiling monthly reports, settling total loss claims, complaint handling. Including Ageas – Tesco, Groupama.