Johan Malan Email and Phone Number

Solution architecture design and implementation, documantation and solution development• Plan and develop a sustainable framework within Anglo for OT solutionarchitecture• Implement tooling for architecture document management (OrbusiServer)• Workflow and procedure implementation• Demand management and ticketing system development• Set standards for various systems required in safety, mining andprocessing environments• Manage designs for 200+ systems (updates and changes)• Develop designs for legacy and new systems needed by business• Fitting vendor solutions into Anglo standards and governance• Guide implementation of solutions with project/support team• Specialized in Scada/HMI systems (Siemens PCS7, Wonderware and other)• Infrastructure design to support various systems

As Infrastructure manager my duties includemanagement of the Operational Technology onsite support team.• Manage business expectations and facilitate engagements withstakeholders.• Meet SLA targets and address concerns with business.• Road map development that included the projects from business.• Budget planning and spending within prescribed guidelines.• General team development and support structure implementation.• Audit findings management and rectification with the team and business• Vendor engagements for solution quotes and services• Monthly reports to business on uptime, incidents and project progress

Working with infrastructure-related applications andplatforms. As operational services lead, ensure Industrial and enterpriseapplications and infrastructure operate smoothly by supporting and leadingmultiple team members including on-site technical staff. Optimize productivityby streamlining procedures and keeping standards in place for consistency.• Work with the Information Security team to ensure corporate security policiesget enforced.• Identify, develop and direct the implementation of new solutions andarchitectures.• Develop infrastructure road maps/longer term plans and prepare businesscases and ultimately guiding implementation.• Develop, review and refine various standards for Global OperationalTechnology within Anglo American.• Assist solution architecture team with infrastructure requirements and design• Provide support to the Infrastructure Services Specialists in different businessunits to achieve stability and availability of production systems in all regions• Assistance with audit requirements and resolution of audit findings

Acting OT Infrastructure Services Specialist for the back-office L3 Support team. Working with my team to ensure we keep theinfrastructure and server environments available for production within our Operational Technology division. Driving solutions and service delivery to ensure the back-office team develops and aligns with the organization`s technology architecture plan.• Supervise and manage the performance of a team of SystemAdministrators/Engineers• Ensuring staff are readily available to handle infrastructure-related incidents.• Manage staff responsible for planning, implementation, and technical support ofproduction solutions.• Work with Internal Audit department to satisfy audit controls.• Control business expenditure, ensuring it’s within agreed budgets and planbudgets for the future financial year.• Define, register and monitor multiple projects.• Set performance goals to drive individual performance of the team.• Managed training programs and skill enhancement for team members• Vendor engagement to manage delivery times and pricing.• Coordinate the purchasing, installation and configuration of servers/clusters,storage and related software.

As the lead systems administrator it was required to assist the team ofsystem administrators and guide them through the day-to-dayrequirements, at the same time supporting equipment and services.• Enforcing procedures and standards to keep environments in line withindustry best practice and company standards.• Coordinate upgrades and migration of systems for stability and securityrequirements• Serve as a point of escalation for support personnel.• Stay up to date with new technologies that can improve speed andreliability of the OT infrastructure.• Provide necessary infrastructure for business to meet their requirements.• Implement identified solutions and make suggestions for ensuring acost-effective and efficient infrastructure environment• Manage SLA`s on service desk for the team

The role as systems administrator afforded me to specialize in storage andvirtualization technologies. Keeping the estate up to date and monitoringperformance was part of the day-to-day activities.• Manage an environment of over 150 VMWare and Hyper-V hosts with 1500+workloads• Manage 20+ storage units as part of the clusters• Monitor IT infrastructure• Ensure workloads are backed up and in good health• Facilitate disaster recovery by building systems and restoring data to testthe DR process• Server build and configuration• Racking and stacking of equipment• Various reporting and statistics

Part of the Anglo Platinum support team. Support on commercial IT technologies like exchange, active directory andserver support was part of my responsibilities.• Normal Support (day to day)• Server support (300 plus servers in environment)• Print server implementation and support• Exchange support• Active directory support• DNS and DHCP implementation and support• Limited MSSQL support (installation and backup/restore of databases)• EMC SAN, HP EVA implementation and support• Storage administrator• Citrix Support• VMware ESX server installation and support• Administration of file access and other folder related tasks• Consulting on various aspects of server environments• Trend Antivirus management – office scan and server protect