I had the great challenge to create a national logistics online delivery department. I had to do all the groundwork and put everything into place and build this division, starting with the foundation, when I commenced at PNP and I was able to successfully create the logistics division for online deliveries nationally after 3 months. I also relocated to JHB to ensure the success of the Online logistics division.Furthermore, I was able to grow this division within Pick N Pay, from transport fleet, procedures and budgets. I also introduced a KPI of 97% on time and in full delivery for the first year, that we achieved. The online logistics team managed to achieve a 98% on time and in full for the following year. The benchmark has been set to 99% on time and in full for this year, which we will achieve when we manage to implement further procedures with suppliers etc. Duties:• All of the below from MR Delivery In addition:• Ensuring KPI’s are met nationally regarding on time and in full delivery• Implementing of procedure to avoid loss of business / stock and delays• Implementing delivery tracking module to increase visibility on customer orders and achieve on time in full delivery• Compile SOP’s and update them every 6 months• Source logistics third party service provider to launch PNP logistics nationally and manage the service providers on a continuous bases to ensure performance • Establishing, in what areas there are potential growth in order to set up new branches• Set up procedures with call centre to avoid late deliveries and to assist with rescheduling of customer orders when the need arises.• Compile Reports on budgets, maintenance, re-scheduled orders, cost per branch, to name a few.• Manage a national team of 195 people• Manage a fleet of 114 vehicles (tuk tuks / 8-ton trucks and bakkies)• Manage 33 branches nationally• Manage of all insurance claims nationally• Approve and manage overtime

My main focus was that I had to ensure the national fleet was in running condition to ensure on time delivery for our clients. Duties:• Monthly maintenance on vehicles• Fuel monitoring• Vehicle tracking monitoring• Handle all insurance claims• Conduct accident reporting, investigations on incidents and ensuring on time and in full delivery• Ensuring on time dispatch• Vehicle reports• Budget forecasting on fleet• Direct liaison to our client’s customers regarding service, late deliveries, complaints as well as our clients, FNB/Take A lot, PNP • Forecasting growth of the company’s fleet due to demand.• Compile reports on budgets, maintenance of vehicles, KPI’s of staff, etc.• Route planning and staff placement on vehicles• Monitoring of diesel cards and fleet maintenance/management.• Ensure preventive maintenance programs are in place• Assess delivery areas to avoid high risk areas.

I had to ensure the transport department and other transport controllers adhered to policies and procedures as stated below for transport controller. I now reported to Depot Manager and Regional Director. Duties:• update monthly budgets• customer queries and• Attend management meetings, Union meetings, WHS staff meetings, High risk Meetings• Had to stand in and make management decisions• Had to go to the Hi- Jacking scenes with High risk personnel• Give feedback to staff• Arranged team building• Arranged team building• Have to ensure good staff moral

Responsible for all logistics, distribution of Cape Town orders. • Routing / planning of fleet daily• Ensure all vehicles are maintained and serviced.• Generate reports on the statistics, returns etc.• Admin duties• Liaise with dispatch clerks regarding orders/ vehicles• Supervise customer returns (GRN’s) or short deliveries.• Chair disciplinary hearings and laying charges• Oversee all responsibilities re dispatching, receipting• clients, staff, reports, queries, stock returns, vehicle• maintenance and performance of staff• I had the following people reporting to me: 30 Drivers and 30 Assistance 3 Supervisors. 3 Dispatch Clerks• I chair monthly Operations meetings• I go out to hi jack scenes and must keep everyone • Informed of high risk procedures• Ensure we uphold our 99% service standard as per our contract with BAT • Second in charge of Transport Manager

Oversee efficient truck loads for long distance.Duties:• In charge of 30 trucks• Client Liaison• Ensure maintenance and necessary paperwork is on file for drivers: PDP, valid driver’s license• Admin duties, reports, POD filing, finances, queries. • Oversee the logistics of loading, offloading etc. • Oversee operations• Ensure good relationship with drivers.

I was overseeing all logistics aspects for Vita Foam Cape Town.Duties:• Oversee overall logistics re dispatch department and receiving department for Vita foam• Ensure all vehicles are monitored, maintained and measure performance• Maintain all other equipment• Generate reports, such as vehicle maintenance, fuel efficiency, statistics, costings, budgets etc.• Oversee the necessary paperwork is on file for drivers: PDP, valid driver’s license• Admin duties, reports, POD, filing, finances, queries• Key Client relationships and liaising sales personal• Check vehicles before departing and after arriving• Route planning and prioritise urgency of orders• Liaise with production manager to ensure we have stock, to dispatch against orders• Ensure the daily budget is met• Supervise customer returns (GRN’s) or short deliveries• Supervise tock takes• Chair disciplinary hearings and laying charges • Able to stand in for invoicing, typing of trip sheets and other duties• Oversee all responsibilities re dispatching, receipting, clients, staff, reports, budgets, queries, stock returns, vehicle maintenance and performance of staff and equipment. • Manage Staff +- 33 people

Overseeing the distribution on behalf of Sappi Fine Paper, planning dispatches and routing of local fleet.Duties:• Ensure maximum load capacity• Planning dispatches• Plan up-liftments of damaged stock• Liaising with clients and Sappi Fine paper sales personal.• Arranging of long distance orders and loadings• Route planning• Stock control, stock receiving and dispatches• Month-end targets• Month-end stock take• Invoicing• Assisting with queries• Admin duties, such as reports, statistics• Delegating duties to 15 warehouse men working of +/- 9000 tons• Second in charge when manager is out of office• Chair disciplinary hearings and laying charges.• Ensure local fleet and Hyster’s are maintained and serviced.• Ensure vehicle licence and driver’s licenses are valid as well as road worthy• Work with specialised scanners for receiving, dispatching and stock take.

Duties:• Organising of long distance and local cargo• Radio contact,• Diesel responsibilities• Satellite tracking• planning new loads• Follow up on loads• working with slot times• Dealing with breakdowns, organise mechanics• Liaising with clients• Admin duties, keeping record etc