Responsible for the Quality, Inventory and Customer Service business support teams

As Operations Manager responsible for Production, Production Engineering, Planning, Sales Administration and Warehouse departments in The Netherlands and United Kingdom, also involved in logistic improvement projects.Main tasks:• Warehouse move SME (from Portsmouth to Zoetermeer)• Project Manager for the move of a production line from the UK to a Tunisian EMS• Optimizing inventories and handling of materials• Measurements of KPI’s and implementation of continuous… Show more As Operations Manager responsible for Production, Production Engineering, Planning, Sales Administration and Warehouse departments in The Netherlands and United Kingdom, also involved in logistic improvement projects.Main tasks:• Warehouse move SME (from Portsmouth to Zoetermeer)• Project Manager for the move of a production line from the UK to a Tunisian EMS• Optimizing inventories and handling of materials• Measurements of KPI’s and implementation of continuous improvement processes• Member of local Management Team Show less

• Supply chain tasks and responsibilities:• Attending monthly meetings with the EMEA Senior Management team, to provide information and discuss on Supply Chain related subjects • Offering expertise and providing assistance to EMEA countries in distribution, transportation and logistics. • Local warehouse and distribution set up with 3PL partners and distributors in EMEA countries (experience in The Netherlands, Denmark, Spain, Italy, Ireland, South Africa, Portugal and… Show more • Supply chain tasks and responsibilities:• Attending monthly meetings with the EMEA Senior Management team, to provide information and discuss on Supply Chain related subjects • Offering expertise and providing assistance to EMEA countries in distribution, transportation and logistics. • Local warehouse and distribution set up with 3PL partners and distributors in EMEA countries (experience in The Netherlands, Denmark, Spain, Italy, Ireland, South Africa, Portugal and Switzerland)• S&OP/Demand planning responsibility partnering with EMEA’s Sales & Marketing directors and US manufacturing to ensure EMEA’s needs are represented.• Carrier management and budget control• Overseeing distribution performance, expense control and customer satisfaction, partnering with the EMEA 3PL, FSL and distribution partners.• Developing, improving and implementing tools for Cold Chain storage and distribution• Develops expenditure analysis for yearly budgetary implications and coordinates with other departments to address.• Product launches within EMEA, working together with US/EMEA Marketing and US Production team • Quality tasks and responsibilities:• Establish, review, own and drive continuous improvement of LifeCell EMEA Supply Chain procedures and work instructions in accordance with ISO9001/13485 regulations, partnering with LC US based Quality, Engineering and Operations teams• Support Quality Team in external ISO13485 audits• Manage local inventory set up in EMEA countries with 3PL partner, including training and auditing of central warehouse/forward stock location and quality staff on processes,• Responsible for distributor training on regulatory, compliance, order to delivery and distribution procedures• Report EMEA metrics at quarterly Quality System Management review meetings with US Quality Management team• Conduct EMEA Supplier Quality audits with 3PL and distribution partners as well as material suppliers Show less

• KCI Inc is a medical device product company specialized in wound care, delivering their products to hospitals, patients and health care companiesTasks and responsibilities:• Responsible for ISO9001 management system, continuously improvement and creation of processes• Responsible for yearly internal and external quality (supplier) audits• Managing Quality Assurance, Technical Services and Warehouse department employees (5 fte's)• Responsible for direct delivery… Show more • KCI Inc is a medical device product company specialized in wound care, delivering their products to hospitals, patients and health care companiesTasks and responsibilities:• Responsible for ISO9001 management system, continuously improvement and creation of processes• Responsible for yearly internal and external quality (supplier) audits• Managing Quality Assurance, Technical Services and Warehouse department employees (5 fte's)• Responsible for direct delivery performance to hospitals and patients• Managing warehouse, order to delivery and technical KPI’s• Quality complaints/CAPA follow up• Responsible for customer feedback on complaints (verbal/writing/visiting)• Purchaser of finished goods / disposables based on forecasts• Member of KCI EMEA Quality team (complaints handling / 3PL improvements)• Training warehouse staff at KCI EMEA 3PL on internal and external logistic processes/work instructions Show less

- Responsible for maintenance and improvement of ISO9001 handbook and procedures- Customer service contact employee for Vision Sciences and North Coast Medical products- Supporting sales managers with quotations, price agreements and leads