Joseph Ohannessian Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

• Continuously coach sales staff of 17 people on strong inbound and outbound call word tracks.
• Designed and developed on-boarding curriculum for new Sales and Business Development staff.
• Provide CRM training for entire staff on areas of interest for each department by holding seminars and one-on-one coaching sessions.
• Managed Google Adwords and Keyword Planner, increasing leads by 300% in the first month and resulting in the hiring of Internet Response Team.
• Led Internet Response Team of three team members; decreased response time of internet leads and increased appointment bookings.
• Collaborated with President of Dean Myers on the launch of Dealerwerx selling solutions, which allows customers to use dealer quality services to retail their own vehicles.

• Designed contemporary advertisements using InDesign and Illustrator within tight timelines on a daily basis, ensuring compliance with OMVIC guidelines
• Worked in tandem with original equipment manufacturer initiatives to create engaging landing pages for lead generation
• Maintained deanmyers.com and dealerwerx.com, such as updating banners, inventory, and ensuring proper integration with third party syndications
• Developed coding for front end changes under dealerwerx.com’s ASPX.NET framework in order to customize out-of-the-box website to Dean Myers’ specifications
• Created and designed marketing materials, brochures, banners, wayfinding, and training documents for usage throughout the dealership

As the lead designer at ReCharge media, My tasks were to direct all creative solutions for recharge’s presentation tools. I also work with ReCharge’s clients to create effective and relevant promotional material in the Advertising space we provide through our products. As the lead in the creative side of the company I am also responsible to organize time.

• Peak Performer over 8 consecutive quarters (Sales and Customer Service), which resulted in enrollment of the mentor-ship program as a mentor.
• Trained and coached 16 staff members through the Apple mentor program.
• Facilitated employee training seminars and in-store customer training.
• Participated in training new leaders and managers in Apple steps of service.
• Participated in iPad 1, iPad 2, iPhone 4 and 4s product launches, with each resulting in $800,000+ sales
• Conducted technical Appointments and troubleshooting on all iOS and OSX platforms via Genius Bar and Inbound Phone calls.

Toronto

Finalizes production files for print.Is responsible for concept creations and revisions.Worked on high profile advertisements for popular beverage companies

Certificate, Goggle Data Analysis

Advanced Diploma, Graphic Design