John A. Email & Phone Number

New York, United States

New York, New York, United States

- Designed and co-led the key initiative updating Kubernetes versions and underlying software with 0 downtime.- Triaged, troubleshot, and resolved issues resulting in reduced p99 latencies for services (dropping several seconds).- Architected a transition from Route53 based traffic shifting to Linkerd that requires 0 downtime.- Implemented an automated continuous maintenance strategy for Kubernetes clusters that resulted in 0 engineer interaction with clusters.- Lead cost saving initiatives to reduce AWS account spend and finalize the integration of acquired organizations.

New York, New York, United States

- Maintained, improved, and implemented core infrastructure with configuration as code tooling (Terraform, Jenkins CasC, etc.) for application and backend engineers- Monitored, maintained, and built kubernetes clusters while ensuring platform stability and reliability with standard observability tooling (Prometheus, Alertmanager, Thanos, etc.)

Greater New York City Area

- Integrated core backend services with 10,000+ banking services to deliver Plaid's core product- Developed, tested, and shipped a net-new service which integrated an acquired company's technology into Plaid's infrastructure, resulting in: - A more uniform safety model - 30% decrease in network latency for calls to that technology - A more sustainable long-term platform - Fine grained control of the technology in Plaid's backend - Integrations into Plaid's observability tooling

Greater New York City Area

Worked for the Board of Elections as a Poll worker:- Followed proper procedure and protocol for sign-in and handing out materials to the letter- Guided voters through the voting process while giving assurances as to the safety and sanctity of their vote- Closed up my assigned polling station, and ensured that all checklists had been followed and double checked.

New York, New York

- Lead panel discussions and present research findings to CTOs and Infrastructure and Operations Heads from organizations generating $10 billion or more in revenue. Topics included: AI strategies, software-defined infrastructure, cloud architecture, etc.- Analyze and aggreggate research over the course of 19 week cycles on current and future infrastructure and technology trends -- creating strategic reports on IT business and technology best practices for \$10 billion+ revenue organizations.- Arrange and lead interviews with leading startups, infrastructure providers and thought leaders; manage relationships with hyperscale vendors, and connect client need with vendor capability.- Lead a team devoted to investigating, reimagining, and implementing new research products for clients with a focus on agile working, continuous client feedback, and design thinking.

New York, New York

- Product managed a proprietary Ruby on Rails reporting platform: communicating key client needs to both developers and key stakeholders.- Managed 4 data vendors, quality checked API endpoints, and ensured consistent data availability as well as negotiating pricing, data sources, and development for the 2.0 version of the platform.- Automated regular reporting through the Google Analytics APIs, Python-pptx, and numpy.- Developed internal APIs for integrating and manipulating Google Analytics, subscription, and web scraper data.- Delivered insights and analysis for 5+ Fortune 500 client organizations on a monthly and ad hoc basis.- Organized, planned, and performed sentiment analysis on key Facebook, Instagram, Reddit, and Twitter demographics for client campaigns.- Maintained, cleaned, and managed client and internal data sets with an emphasis on clear definitions and ingestion processes.

New York, New York

- Created wide-reaching strategic documents for client's digital content marketing campaigns.- Organized and managed client analytics inquires, expectations, and department resources.- Managed and improved proprietary analytics platform for 10+ clients; orchestrated the 2.0 release of the platform.

Greater New York City Area

- Researched and analyzed client content competitors to develop target audience personas.- Managed client's analytics platforms (Google & Adobe Analytics) and created site tagging strategies.- Analyzed and aggregated data on client's digital ecosystems via scraping, SQL, and various APIs.

Greater New York City Area

Tutored various students in general studies courses such as Finite Mathematics, Precalculus, and Calculus. Developed scheduling system, and curriculum for efficient and productive tutoring.

Greater New York City Area

Researched Steiner Minimal trees in the Euclidean plane, under the L-infinity metric, under the guidance of Dr. Jasun Gong. Formulated various attack strategies for the problem, and executed differing methods of proof for lemmas and theorems.

Greater Seattle Area

Developed and organized a program for youths and adults in the Duwamish River area of Seattle. Maintained equipment, organized the schedule, and coached on the water during all practices.