John De Jesus Email & Phone Number

Leads 6 offshore team members for Kaiser Permanente projects: Employer Broker Self Service and Membership Self Service ensuring uptime and performance quality at 100%.Manages production support using ServiceNow and resolves all incidents to minimize business impact.Validates over 100 application releases using Azure Kubernettes to ensure deployment and stability of IT services.Implements standard operating procedures for enhanced monitoring solutions with Dynatrace and Splunk to identify and solve problems of 3 applications.

Led comprehensive UI/UX design projects, crafting user-centered interfaces that enhanced the usability and overall user experience of web and mobile applications.Provided technology consultation, advising on the integration of emerging technologies to optimize system performance and scalability.Delivered presentations and design reviews to clients, incorporating feedback to refine and iterate on designs.

Assisted in the development of React UI enhancements for Sam’s Club on Returns Project within Agile sprintOrganized and managed monthly employee liaison activities, community engagement, event planning, and budget management forColorado region

Los Angeles, California

Provided application support in C# for HUD main pageResearched and developed new implementation of HUD main page using Google Firebase, React, Node.js, Chromium

Irvine, California

Managed the entire escrow process, from opening to closing, ensuring all transactions were handled accurately, efficiently, and in compliance with legal regulations.Coordinated with buyers, sellers, real estate agents, lenders, and other stakeholders to gather necessary documents and information for the escrow process.Prepared escrow instructions, closing statements, and other related documents while ensuring adherence to company policies and regulatory requirements.Conducted thorough title searches and reviewed title commitments, addressing any issues that could impact the transfer of property ownership.Managed the disbursement of funds, including mortgage payoffs, taxes, and other related payments, ensuring accuracy and compliance with escrow instructions.Maintained accurate records of all escrow transactions, following up on outstanding items to facilitate timely closings.Provided exceptional customer service, answering client inquiries, explaining the escrow process, and resolving any issues that arose during the transaction.Ensured the safeguarding of all funds held in escrow by adhering to strict fiduciary responsibilities.

Artesia, Ca

Assist with assignments such as: math and language arts.

Norwalk, Ca

Assisted litigants with reviewing court forms related to family lawmatters.• Prepared Declaration of Disclosers.• Assisted in Dissolution Default Judgment workshops and DefaultStipulation workshops.• Pulled and organized clients’ files.• Looked up case files for jurisdiction’s conflicts.

Greater Los Angeles Area

Assisted supervising attorney preparing case files on worker’s comp case and personal injury case. Prepared Personal Injury Pleading.

Coding Boot Camp / Mern Web Development, Web Page, Digital/Multimedia And Information Resources Design

Bachelor Of Science (B.S.), Anthropology

Paralegal, Law

Transferred

Transferred

Bachelor Of Science - Bs, Anthropology