John Marotta Email and Phone Number

As General Manager/Regional Operations Manager, I manage multi-line/location dealerships representing major on/off-road manufacturers while achieving ownership group objectives.I am entrusted with coaching department leadership, building teams at each location, providing data-driven expertise on dealership compliance strategies, guiding ownership through the complexities of dealership relocation/acquisitions, and leading the collaborative implementation of a servant-led corporate vision.Among my notable accomplishments, I:• Positioned as a top-rated dealer nationwide in all franchised brands for highest customer service and sales scores.• Managed annual operating revenue of $11.7M at flagship location and $5M at secondary locations.• Generated retail unit sales exceeding 600-880 per location annually with increase in back-end profitability by 300%.• Maintained 88% employee retention across all departments by instilling a culture based on continued engagement.• Leveled department operating revenues through P&L allocations and internal department activities.• Obtained top-rated CSI ratings and dealer certifications for all manufacturers consistently.• Successfully transitioned service department to flat rate pay system, leading toward swift task execution.• Steered the implementation of BDC department, CRM, phone training, and employee benefits packages for all store locations.• Established recognition throughout all departments as a Lightspeed EVO Expert and Power User.• Exceeded volume and fiscal goals through strategic sales and operational planning.

Independent Auto DealerPrimarily a wholesale provider for conglomerate and mid-size automotive dealers

At D'Moto Powersports/Patriot Powersports LLC, I led a multi- line dealership representing major European brands, encompassing Ducati, Triumph, MV Agusta, Aprilia, Moto Guzzi, KTM, Ural. Guided the organization through the complexities of all the dealership franchise acquisitions. Gained solid expertise as a Beta Dealer ZiiOS Powersport DMS and Lighspeed EVO DMS power user.Below listed are a few of my key achievements:• Won regional market share and regional sales awards through an exhibition of strong performances• Ranked in the Top 5 category for European brand sales consistently through team leadership and operations management.• Awarded as the 2018 and 2019 North America Triumph Sales Champion.

High volume multi-line dealerIndividually contracted over 100 deals per monthManaged contracts in transit (CIT)

Cadillac Automotive DealershipSold units in a cradle to grave sales systemMany times, number one sales producer

Ford, Lincoln, Mercury Automotive DealershipsDeveloped processes and policies for the Internet DepartmentCreated the dealership virtual presence and identityIncreased overall dealership sales with incremental Internet Sales

GM Outlet, Dodge, Chrysler, Jeep Automotive DealershipsAveraged 10 units per month while attending college with a full-time academic schedule