"Licensed Professional Teacher turned Customer Service Representative, Technical Support, and Travel Agent with a diverse background in education and the BPO industry.With a solid foundation in teaching, I possess a deep understanding of effective communication, problem-solving, and delivering exceptional customer experiences. I made a strategic transition to the BPO industry, seeking to expand my skill set and explore new avenues to apply my expertise.
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Customer Support RepresentativeAiralo Feb 2023 - PresentPhilippines
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Quality Assurance SpecialistAiralo Nov 2023 - PresentPhilippines
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Team SupervisorTeleperformance May 2021 - Jan 2023Bacolod, Western Visayas, Philippines -
Customer Service RepresentativeTeleperformance Mar 2014 - Mar 2021Bacolod CityNow an up-skilled agent who handles escalation and more complex type of calls. GDS trained (Sabre and Amadeus)
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Customer Service RepresentativeTranscom Feb 2013 - Nov 2013As an inbound customer service representative,I am handling calls more about technical support.I do troubleshooting in internet connection, email and some internet devices.I do cater billing concern and offer some of the company's product as well. -
Customer Service RepresentativeTeletech Oct 2011 - Sep 2012As an inbound customer service representative, I deal more about billing concerns being under a billing account. I was preoccupied by numbers: prorates, charges, adjustments, payments and stuff. its not just an interaction its more like establishing a connection.
John Art Algara Education Details
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Major In English
Frequently Asked Questions about John Art Algara
What company does John Art Algara work for?
John Art Algara works for Airalo
What is John Art Algara's role at the current company?
John Art Algara's current role is Support Representative.
What schools did John Art Algara attend?
John Art Algara attended La Carlota City College, Negros Occidental.
Who are John Art Algara's colleagues?
John Art Algara's colleagues are Alina Demchenko, John Nerie Vargas, Thijs Hodde, Kareem El_maghraby, Namrata Mishra, Jan Dominik, Alba Torres Arruabarrena.
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