John Atinuke Email & Phone Number

A talented, results-driven, high performing, senior IT professional, Experienced Service Desk manager with versatile experience in ITIL processes, IT operations management and systems, network architecture, installation, implementation, security, and administration in local and remote environments with over 15+ years of experience in Core IT seeking to become part of an exciting organization that continues to grow and provide extensive opportunities for its people with good problem solving and analytical skills.Specialties: --Service Request Management, Incident Management and Problem Management(ITIL v3)-Manage and support urgent service requests either personally or via the Service Desk, through to successful completion and user satisfaction-Windows Server 2003,2008, AD, DHCP,DNS,-Provide technical support for Desktop, Notebook and Servers-Strong System Engineering & Administrative skills with MS products such as: Windows 8, Windows7, Windows server 2003 & 2008, Vista, XP, 2000, 2003, MS Office Suites & Application, System Retail Operations Manager R2, Oracle 8i, 9i & SQL 2005, -Microsoft Outlook 2007 and 2010(email creation, configure and maintaining)-Microsoft Office Suites 2003/2007/2010/2013-Drive Mapping and Roaming profile -Basic Network Connection and Configurations, LAN,TCP/IP, WiFi Configuration.

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  University Of Lagos

  Information Technology