John B. Email & Phone Number

United States

Hoffman Estates, Il

•Keep records of customer interactions and transactions, including recording details of inquiries, complaints, comments, and actions taken•Refer unresolved customer grievances to designated departments for further investigation•Contacts body shops to sell them on collision repair training •Markets welding classes and certification renewal shops•Meet and exceed quarterly sales goals by on boarding shops and managing their accounts

Warrenville, Il

•Quickly and effectively solve customer challenges and made sure the customer was happy with the results•Placed loss and damage orders daily•Helped management with escalated issues that were given to me•Placed online orders as well as phone orders•Assisted customers with registering for e-services as well as released web orders•Processed credit and rebills as well as fed ex claims

Hoffman Estates, Il

•Requested high school records for students looking took attend college•Supported the records department entire staff to make sure students were taken care•Quickly and effectively solve customer challenges •Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service

Hoffman Estates,Il

•Started out as a temp working at Career Education Corporation before they hired me full time•Requested High School records for students so they can continue their education.•Supports the records department entire staff to make sure that student were taken care of in all aspects.•Quickly and effectively solve customer challenges.•Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service