Hi. I am John Harold Balderama. My friends used to call me John. I have experience in BPO, which is in Alorica Philippines. Before I applied to the BPO industry, I worked for an e-commerce company, which is in Wihi Asia Marketing. That company gave me a lot of lessons and knowledge. I worked there as the team leader of the telemarketing department. I received two awards: "Ace of Initiative and The Ultimate e Transformer." I was also trained in the Gencys Executive Management and Leadership Program.