-Receiving queries & answering emails from case managers.-Identifying valid and invalid documents,processing and sorting of documents.-Entering,updating and modifying data in databases and maintaining accurate records of valuable company information.-Identifying and analyzing injured worker's injury/injuries and coding it into medical alphanumeric/numeric codes.-Processing payments -Compile,sort,and verify the accuracy of data to be entered. -Responsible for Identifying,interpreting,and inputting employee's information into the appropriate database and/or program.-Coordinate queries directly to claims to resolve questions,inconsistencies,or missing data.