A Chairman, Director and Chief Executive with extensive international experience and business relationships. Over 27 years in senior banking roles in Australasia and 17 years at CEO level in the New Zealand insurance industry.Excellent understanding of corporate governance is supported by proven leadership in complex and dynamic business evironments and crisis situations. Very strong skills in coaching, mentoring and fostering and building relationships.Internationally recognised,award winning and successful record in establishing innovative Customer Care business cultures,including support infrastructures and trusted brands.Has presided over successful organisational change in both business and industry bodies drawing on considerable expertise at Board and Executive level in strategy formulation, technology, risk mangement, reinsurance, financial and capital management and leading people.Generated sustained profitable business growth in very competitive markets.Sound understaning of cooperative and mutual business models.Passionate about people both customers and staff, good communicator with a sense of humour and assertive when appropriate.