John Bartolac Email & Phone Number

Markham, Ontario, Canada

• Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
• Supported review, acceptance or denial of new or renewal business.
• Complete Audits for Junior & Senior Underwriters
• Conduct broker audits
• Handle high value referrals from broker partners
• Tracked the progress of all outstanding insurance claims.

Markham, Ontario, Canada

• Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
• Mage decisions on acceptance, rejection or modification of business proposals.
• Reviewed, classified, coded and rated applications.
• Controlled loss by assessing risk, conducting system analysis recommending policy solutions.
• Efficiently respond to written and verbal referrals.
• Worked a long side with Aviva Insurance Leisure & Lifestyle on numerous… Show more

RBC Insurance

• Provide technical guidance, assistance and underwriting training for staff and branch locations on difficult or complicated risks.
• Assist and support CCO (Customer Care Officers) with regards to client escalations. Investigate client complaints and provide advice and solutions to achieve an effective problem resolution.
• Provide ongoing feedback in order to develop LIA/IA underwriting abilities in each province/territory. Ensure underwriting standards are met and exceeded… Show more
• Provide ongoing feedback in order to develop LIA/IA underwriting abilities in each province/territory. Ensure underwriting standards are met and exceeded.
• Facilitated training for new hire underwriters.
• Worked on numerous underwriting projects; responsible for verifying motorcycle surcharges in AS400.

• Analyze renewal policies to assess risk and claims exposures, and to ensure the risks meet our guidelines and customers are charged the appropriate premiums.
• Support Licensed Insurance Advisors by answer underwriting related questions on the underwriting queue and walking the floor.
• Efficiently prepare files for Corporate Underwriting review that are beyond my authority and level of proficiency.
• Acted as a Contact Centre Underwriter during periods of staff absence… Show more
• Acted as a Contact Centre Underwriter during periods of staff absence.
• Responsible for Undo/Redo transaction requests in addition to daily duties. Show less

• Responsible for underwriting property and casualty insurance policies.
• Accurately identify and analyze acceptable risk and decline unacceptable ones on a daily basis.
• Resolve customer concerns and issues, and escalate for further evaluation when necessary and appropriate
• Advise and quote customers on appropriate products for their needs, ensure complete and adequate documentation for all customer policies.
• Volunteered to assist with test projects as they arise;… Show more
• Volunteered to assist with test projects as they arise; participated in the Alberta risk sharing pool testing. Show less