John Bennett Email & Phone Number

Fort Mill, Sc

Charlotte, North Carolina Area

Instructing classes in business management, education, marketing and Finance

Santa Clara, Ca

Robinson Oil CorporationCoordinates operations for 34 retail stores distributed within 11 cities, which account for $34M annually at 34% merchandising contribution and 8.5M profit contributions. Accountable for four area managers, 34 store managers, 40 assistant store managers and 230 hourly employees. Implement new training process, succession planning process, food service and coffee programs. Coordinate and implement of new HR and merchandising promotions. Did daily station gas pricing using OPSI, Rack pricing and competition.

The largest coffeehouse company in the world supporting more than 16,000 stores in 52 countries.Led and directed up to 18 high-performing District Managers and 165 indirect reports in the day-to-day operations of 102 company stores. Accountable for ensuring consistent adherence to the company vision throughout the region, as well as maximizing customer focus, employee relationships and profitability. Selected Achievements25% annual market growth accomplished by leveraging skills of the real estate and construction teams to select prime locations and complete build-outs on time.Developed a successful Store Manager to District Manager mentoring program, transitioning three Store Managers into highly effective District Managers.Achieved 5.1% YOY growth by maintaining in-depth knowledge of business measures and demonstrating how trends between business actions will achieve sustainable results.Exceeded revenue targets by 4% as a result of educating the District Manager team on how to properly link business decisions to results.Successfully maintained high morale in lieu of downsizing and partner layoffs by communicating to partners why downsizing was important to the future of both the individual as well as the corporation.Delivered an area QASA score of 92.6%, exceeding the 90% target, where the gap between the lowest district and highest district was 4%.Achieved promotional sales levels at 20% above target to deliver 4% of total contribution.Developed strategies to allow ability to course correct en route to achieving a score turnover of 38%, well below the target of 65%.

In charge of day-to-day managing of store-level operations, ensuring 100% implementation of company programs, partners and standards were met.Selected AchievementsEffectively coordinated 18 stores, 24 managers and 310 partners across 11 cities by establishing yearly, quarterly and monthly sustainable routines.Delivered five years of growing comp sales, average ticket growth and total contribution growth by embracing charging business priorities and leveraging changes to improve transactions and customer satisfaction.Established a distribution network prior to the corporate system in place by identifying and facilitating conversations between local vendors with corporate partners.District Manager, ContinuedAchieved snapshots at 94.3% of 100% and legendary service at 4.33% of 5% by realizing the broader context when evaluating feedback and performing root cause analysis to build sustainable solutions.Provided community support to local events by meeting personally with community leaders in advance of store openings.Increased regional support staff by 14 in order to dramatically improve support service delivery in all areas of the business model.Achieved 100% staffing levels YOY by coordinating ongoing Store Manager and Assistant Store Manager development programs with corporate training development and mentor programs for high performers.

Provides corporate ownership and operations of KFC and Wendy's restaurant franchises.Developed local marketing programs for 32 KFC and 20 Wendy's restaurants while implementing franchisor marketing programs.Selected AchievementsStrengthened the company's market position against the competitor by spearheading strategic plans, marketing tactics and breakthrough programs for 32 company stores.Effectively coordinated the resources for two departments, including marketing and training to achieve the organization's goals.Director of Training

Master Of Business Administration (Mba), General Business

Bachelor Of Science, Business Administration