John Berry Email & Phone Number

Chicago

The Big Ten Network is seeking an Operations Manager to join their team in Chicago, IL. The Operations Manager will primarily be responsible for asset management and logistics of the Big Ten Network’s equipment inventory. The Operations Supervisor will be responsible for initiating an asset management system that will keep a record of all owned and rented production assets and equipment, plan for its usage at the Network’s headquarters in Chicago or remote, and book shipping directly with network-approved vendors. This asset management system must be accessible to the Big Ten Network management team and should be updated daily or as equipment and asset location change.A SNAPSHOT OF YOUR RESPONSIBILITIESImplement and maintain an RFID or similar scanning system for all Big Ten Network production assets and equipment, and rental equipment as possibleWork alongside the production operations and engineering teams to tag, log, and scan all production equipment in the engineering core, control rooms, graphics room, QC room, B1G+ operations center, MICR trucks, football packages, at third-party vendors (e.g. Texolve, Rush Media), and all other remote assets and equipmentDevelop a system where broken equipment can be logged and flagged and initiate a process with production operations and engineering for repairsPhoto document all assets and equipment, along with any applicable instruction manuals necessary, including the outside and inside of each case/box that remote equipment is stored inManage packing, labeling, and shipping process of all equipment needed on remoteEnsure every case or box with equipment is packed with an inventory list and instruction manual, when applicableProvide shipping reports and communication to all remote Tech/Operations ManagersMaintain documentation of all shipping reports, BOLs, inventory lists, RFID scans, or similar, in a shared accessible folder on BoxMaintain equipment storage areas at Network headquarters in Chicago.

Chicago, Illinois, United States

This is a freelance role.Quality control all B1G Network gear before the start of and throughout the seasonMaintain and track inventories throughout the yearKeep set storage space clean and organizedSend out shipping reports for each remote eventUpload all shipping reports and inventory lists onto BOXCreate gear list for individual boxesConfirm with vendors delivery and return info for remote ordersCommunicate with Operations Coordinators for on site contacts and delivery/pickup timesUpdate spreadsheet of venue address and location contactsComputer literate in Microsoft Word, Excel, and OutlookAbility to create Excel reports/spreadsheetsCapability to multi-task and work in a fast-paced environmentAbility to work at a computer for long periods of timeWorking knowledge of broadcast equipmentStrong critical thinking and problem solving skillsOutstanding organizational skills and the ability to work well under pressure

Maywood, Illinois, United States

Management of the facility during designated shifts (open, close or mid-day) by providing oversight of facility operations and event setups according to event management software 25LIVE and diagrams. Serve as customer relations specialist and point of contact with visitors and clients while providing quality customer service to all departments and campus partners at HSC. Provide oversight and supervision to student support team during designated shifts, including building operations managers and attendants, and event and information assistants in executing the daily facility plan. Organize meetings, workshops, seminars, and other special events through the university scheduling system 25LIVE. Work closely with campus partners including facilities, campus safety on event/program information when needed. Track and maintain facility related inventory that is critical to the support of events. Assist with setup of equipment for events. Assist the WTC & LSC with events, housing support and client services when needed. Assist with training and working with the student Ambassador Staff program. The Ambassador program aids guests, students, staff and faculty through safety measures, protocols, and guidelines during state of emergency or pandemic situations. Assist with COVID-19 collection sites, directing the student ambassador staff in daily operational support, and guaranteeing that each are following all regulations and HIPPA laws.

Richmond, Virginia, United States

Assists the Banquet Manager with supervising banquets and functions within the hotel.Trains new employees in service, banquet, and guest service skills. Ensures all equipment is in meeting rooms and that rooms are set (table, linen, silverware, glassware, food area) according to the banquet event orders.Reviews BEO’s for errors and make corrections.Ensures that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas.Ensures that meeting rooms are clean and maintained.Supervises and assists in the cleaning and resetting of banquet room(s); supervise and perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions are met.Greet, host and respond to requests of the meeting organizer in a friendly and courteous mannerConsistently inspect the cleanliness of uniforms and appearance standards of all team members, and make corrections as needed.Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments.Watch for safety hazards and report them immediately to the appropriate member of management.Maintain control of keys issued and return them at the end of each shift.Attend all mandatory Department and Hotel meetings.

Richmond, Virginia Area

Confirm and coordinate all aspects of events to include but not limited to food & beverage requirements, the timing of events, room set-ups, amenities, audio-visual requirements, complete rooming list, type of check-in and check out, telephone and internet requirements, entertainment, décor, etc. Ensure Banquet Event Orders (BEOs) are accurate and provide all relevant information to departments giving them ample time to plan and execute. Oversaw event logistics such as road closures, event load-ins, and load outs, event housekeeping, and anything else the client needs for having a great event at the Altria Theater. Build client relationships and set up events for Feld Entertainment, Live Nation, Broadway, AEG Worldwide, Capital One, Markel Corporation, Costar, Tim Tebow, Virginia Commonwealth University, City of Richmond, and Sony Music.Oversaw 45 part-time employees and handled all their HR needs. I handled their day to day activities and payroll needs.

Richmond, Virginia Area

IT support through the companies software maintenance program. Ensure employees are trained and understand the software program Bigfoot/Altum. Assist with event setups to ensure every show is perfect and runs smoothly. Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Coordinated events for the NCAA, Atlantic 10 Conference, Feld Entertainment, AEG Worldwide, Live Nation, Garth Brooks, the Washington Redskins, KISS, Broadway, WWE, US Figure Skating, and Virginia Commonwealth University

Maintain the University grounds through mowing and planting plants. Made sure the University of Richmond has the best looking campus in the United States.

Richmond, Virginia

Checking guests in and out of the hotel, all while making sure guests are having a perfect experience. Answering telephones and transferring calls to appropriate guests or departments. Ensuring that billing is correct when checking guests out. Provided guests with world-class customer service.

Richmond, Virginia Area

This was a 3-month long internship. I analyzed the tourism impact for Richmond, VA in 2011. I marketed the spring race for NASCAR and marketed the CAA( Colonial Athletic Association) Men's basketball tournament. I used CRM/ Simpleview and made sure the company's contact database was up to date and current.

Work study program in the summer. I would attend University from September to April and in the Summer I would work for the National Park Service. Presented a variety of formal and informal interpretive programs including orientation talks, environmental education programs, conducted walks and talks, and demonstrations. Informed visitors about park facilities, resources, and programs the National Park Service has to offer. Performed assignments in visitor centers, such as answering basic and routine questions about the park and its facilities. Perform special assignments in visitor centers/ museums, make sure exhibits are maintained, and humidity doesn’t affect artifacts.

Bachelor Of Science (Bs), Communication And Marketing

Activities and Societies: Dodgeball Club Vice President 2010-2012; Volleyball Club Participant 2007

High School Diploma, 9-12

Activities and Societies: Spring JV Track and Fall Cross Country participant 2003 Captain of the Varsity Volleyball team from 2005-2007