John Biedka work email
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John Biedka personal email
John Biedka is a System Analyst at Tacton. He possess expertise in customer service, product support, technical support, remote troubleshooting, root cause analysis and 24 more skills. He is proficient in English. Colleagues describe him as "I highly recommend John. He is a a sales and management veteran and a real pleasure to work with." and "As I remember, John was a very productive person. It was a pleasure to work together with John, who was a responsible expert. John is a very good professional, has the ability to make good, sometimes bold decisions. Self motivated and smart strategist with deep and practical proficiency of software methodologies. John follows the best IT guidelines. Makes the impossible possible. "
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System AnalystTactonGliwice, Pl
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System AnalystTacton Jul 2021 - Present -
Business ConsultantTacton Apr 2018 - Jul 2021Stockholm, Sweden
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ContractorDirectio Feb 2018 - PresentWarsaw, Masovian District, Poland -
Director Of Customer Service360Iq Sep 2016 - Nov 2017Gliwice, Woj. Śląskie, Polska» Support supervision and management» Long-term strategy planning» Maintained simplified support procedures» Coordinated, maintained and brought Zendesk into support environment (Support Tool)» Coordinated, maintained WhenIWork into support environment (Scheduling tool)» Technical documentation for customers» Technical documentation for agents» Created future-proof environment» Management over support related projects -
Customer Service Manager360Iq Jul 2015 - Sep 2016Gliwice, Woj. Śląskie, Polska» Support supervision » Brought training share point» Maintained and brought simplified support procedures» Coordinated, maintained and brought Freshdesk into support environment (Support Tool)» Coordinated, maintained and brought WhenIWork into support environment (Scheduling tool)» Technical documentation for customers» Technical documentation for agents» Support personnel training
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Senior Support Engineer360Iq Jul 2011 - Jun 2015Gliwice, Woj. Śląskie, Polska» Network, hardware, software support for technical personnel » Network, hardware, software support for customers » Software actualization and patch implementation » Technical documentation for customers » Software testing » Support personnel training » Partial supervision over support
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Rma Supervisor360Iq Jan 2012 - Mar 2014Gliwice, Woj. Śląskie, Polska» Complaint/replacement management » Replacement verification and status monitoring
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Support Specialist360Iq Jan 2009 - Jul 2011Gliwice, Woj. Śląskie, Polska» Network, hardware, software support for technical personnel » Network, hardware, software support for customers» Software updates and patch implementation » Technical documentation for customers » Software testing» Support personnel training
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Junior Support Specialist360Iq Jan 2007 - Jan 2009Gliwice, Woj. Śląskie, Polska» Network, hardware, software support for technical personnel » Software updates and patch implementation » Software testing
John Biedka Skills
Frequently Asked Questions about John Biedka
What company does John Biedka work for?
John Biedka works for Tacton
What is John Biedka's role at the current company?
John Biedka's current role is System Analyst.
What is John Biedka's email address?
John Biedka's email address is jo****@****rse.com
What skills is John Biedka known for?
John Biedka has skills like Customer Service, Product Support, Technical Support, Remote Troubleshooting, Root Cause Analysis, Customer Satisfaction, Customer Support, Team Management, Support Services Management, Help Desk Support, Remote Desktop, Computer Hardware.
Who are John Biedka's colleagues?
John Biedka's colleagues are Eric Schwieterman, Chris Philippe ☁️, Igor Razvodovsky, Michal Ciechomski, Ioannis (Yiannis) Ntalianis, Karl-Hugo Engdahl, Kinser Hair.
Not the John Biedka you were looking for?
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4aol.com, aol.com, ohio.gov, yahoo.com8 +133020XXXXX
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John Biedka
Brook Park, Oh2partssource.com, zircoa.com -
4aol.com, aol.com, ohio.gov, yahoo.com4 +133020XXXXX
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