John Bobik Email & Phone Number

King Of Prussia, Pennsylvania

If you are 6 or 106 Bobik Magic can provide clean fun-filled magical entertainment for your special event. The show comes completely self contained. All it needs is an audience that is ready for fun and magic.

King Of Prussia

King Of Prussia, PA

• Worked closely with customers and the BMC project teams to ensure that all aspects of each project were completed on time, on budget and to the customer requirements and satisfaction
• Led customer facing workshops to educate on best practice and gather requirements for their individual needs for the system..
• Installed, configured and integrated ITSM 8.1on large and small accounts that included the following.
• Service Desk, Change Management, SLM, SRM, CMDB, Asset Management. Software License Management, Procurement module and Knowledge Management
• Attained a BMC Certified professional for Service Desk and Change
• Upgraded several large On Premise Remedy systems from 7.x to 8.1

• Provide support working remotely in a global leverage environment - multiple UNIX servers in server groups, running oracle db, Remedy 7.1, ITSM 7, Mid Tier SLM and RKM
• Daily run and maintain of a Development, Test and Production system.
• Facilitated daily team meetings.
• Install, configure and test patches
• Assistance and guidance of other team members
• Designing and developing customer specific forms and workflow.

Associate Of Science - As, Information Technology, A

Education record

Activities and Societies: Karate Club, Choir and Rifle TeamMagic