John Bone Email & Phone Number

Portland, Oregon Area

• Answering in coming calls and assisting customers with questions and concerns related to their credit card accounts.
• Properly diagnosing customer needs and proactively educating them about the features and benefits of credit card products and services.
• Effectively utilizing system applications to achieve desired outcome.
• Documenting required information via system applications.
• Retaining product and process knowledge.

Portland, Oregon Area

• Runs high volume copy machines
• Ensures convenience copiers are working properly,checking for quality via daily inspections.Clears paper jams and informs technicians of specific problems.
• Performs all repair service on customer copier equipment.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies,fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Calculates charges for jobs performed and maintains some billing logs.

Greater New York City Area

• Responsible for disconnecting and reconnecting full PC setups
• Offer Technical support on site via phone or email
• Maintain and or repair computer equipment (PC, Printers)
• Responsible for hardware and software installations
• Deployment of new and replacement hardware (keyboard, mouse, monitor, printer, phones, desktop client)
• Responsible for organizing existing IT resources used and maintaining and inventory of them