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John Booth is listed as Business and Innovation Centre Leader at Oxford Innovations at Oxford Innovation Space, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for John Booth.
John Booth previously worked as Business and Innovation Centre Leader at Oxford Innovation Space and Business & Innovation Centre Leader at Stockport Business And Innovation Centre. John Booth holds Ecdl from Stockport College.
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Centre Leader for Managed & Supported Workspaces. Building community driven environments in Stockport Business & Innovation Centre (SBIC) & Merchants House (MH). I have responsibility for sales, marketing, ops, finance and commercial performance of the Centres. I am delighted that both have remained open and safe for business and activity is increasing. The strength of our community is evidenced by our post COVID occupancy rates of 95% and 100% in SBIC and MH respectively. I am equally proud of the support we provide to, and the feedback we receive from our customers, with an average 95% satisfaction rating from 4 annual surveysMerchants House is a great location for creative businesses, located in the heart of Stockport, directly opposite the Victorian Market Hall. Currently fully occupied. Oxford Innovation provides a range of services to innovative businesses, including start-ups, SMEs and large corporations. We are the UK’s leading operator of Innovation Centres! We run Investment Networks that link investors with businesses seeking funding and deliver a comprehensive range of Innovation Services to ambitious, technology-intensive companies across the UK.Previously a Head of Customer Service with experience working at Board level, resolving challenging customer service issues. A senior manager for over a decade with strong interpersonal skills & hands-on experience in leading Contact Centres. Adept at building effective relationships with colleagues, customers & external groups, such as the Postal Watchdog; Postwatch. Excellent motivator, coach & mentor. Specialties: Achieving and exceeding targets.Sales conversions and customer retention.Effective Leadership-delivering results through people engagement.Business and Consumer Customer Service- operational management.Budget and financial control.Experienced Trade Union negotiator.Managing external operational relationships with various government bodies.
Listed skills include Management, Customer Experience, Operations Management, Leadership, and 21 others.
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Stockport
Building a successful community of entrepreneurs. Enabling start-ups and young businesses to establish themselves through a range of products and support, whilst gaining the benefit of operating alongside established businesses. A chat over a coffee can also be extremely useful!
Stockport, England, United Kingdom
Stockport
I am pleased to provide a reccomendation for John, who has been completely professional during the time we worked together. He joined the NHS in 2012 and I asked him to take on a project to review the supply of mobile medical gases into the Trust. The objectives were to rationalise stock around the area (ensuring all regulatory requirements are met).
Contact Centre Manager in a modern 400 seat site. Leading teams, managers and direct reports in the delivery of excellent customer service for Parcelforce,Royal Mail and Post Office Limited. Responsible for site budget, all things HR,quality, customer/employee satisfaction, KPI 's including sales lead generation & relationships with Account Managers
Designed, deployed and led Executive Complaint Handling for the Chairman, MD, CEO and other board members.Managed all complaints received from MPs and other opinion formers.Owned operational relationship with Postal Watchdog;Postwatch.Owned operational relationship with Postal 'ombudsman', IDRIS.
Bangor was the Welsh Speaking Contact Centre for Wales with special management challenges.Built & managed migration of people into the new Salford site from start up (input into induction design and delivery)Recruited, trained and deployed to full capacity (circa 300)Won Investors in People awardConsistently met Key Performance Targets
Won and retained 'Charter Mark' for excellence in the provision of public services. (1996 &1999)
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John Booth works for Oxford Innovation Space.
John Booth is listed as Business and Innovation Centre Leader at Oxford Innovations at Oxford Innovation Space.
John Booth is based in United Kingdom, United Kingdom, United Kingdom while working with Oxford Innovation Space.
John Booth has worked for Oxford Innovation Space, Stockport Business And Innovation Centre, Nhs Stockport Pct, Royal Mail, and Royal Mail Group.
You can use AeroLeads to view verified contact signals for John Booth at Oxford Innovation Space, including work email, phone, and LinkedIn data when available.
John Booth holds Ecdl from Stockport College.
John Booth is listed with skills including Management, Customer Experience, Operations Management, Leadership, Change Management, Team Leadership, Customer Service, and Customer Satisfaction.
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