John Boyce Email & Phone Number

Miami/Fort Lauderdale Area

Responsible for design, engineering, installation, and operations of DWDM, SONET, Resilient Packet Ring, and Carrier Ethernet infrastructure which comprises the County’s backbone network, operating through more than 200km of fiber. ● Reconfigured existing DWDM Network to accommodate a new major data center to support total location failover for both the Core Routing Network and the 911 Public Safety network● Replaced SONET ring infrastructures with Carrier Ethernet Rings (G.8032) eliminating TDM circuits● Implement new Packet Optical Network to increase Transport bandwidth between the 3 Major Data Centers to 100Gbps wavelengths Design and implement Core Routing and Data Center Bridging technologies across 3 Major Data Centers using Shortest Path Bridging.● Reduced number of Core Routing sites from 9 to 3 reducing overall complexity and equipment needs resulting in large savings of both capital outlay and operating expensesDesign and implement Campus Switching Infrastructures and their associated WAN connectivity across a wide variance of available options choosing the best-fit based on business needs and associated costs.● L2/L3 implementations traversing County owned/operated DWDM, Resilient Packet Ring, Carrier Ethernet, Point-to-Point Radios, or Leased Lines (DSL, Metro_E, ASE, dark fiber)● Implemented Co-Location program assisting other government customers in taking advantage of secure and resilient data center facilities to deploy their own network and/or server infrastructure with the available option of utilizing redundant circuits to other major County locations

Miami/Fort Lauderdale Area

Manage and engineer DWDM, SONET, Resilient Packet Ring, and Wireless WAN projects for the Enterprise Technology Services Department● Orchestrated and implemented cutover of existing TDM and Ethernet backhaul circuits to a converged IP Infrastructure● Designed and implemented backhaul channels for geo-distributed Storage Area Networks - Fiber Channel and FICON● Added Network Nodes as a Co-Located presence at Major Network Access Point to take advantage of Internet Services backed my multiple Tier 1 providers● Acted as Department Coordinator at the Emergency Operations Center to address planning and issue response during activation for hurricanes and other critical eventsInterfaced with various departments to develop business cases for new projects by taking various vendors suggested solutions into consideration and completing return on investment analysis for comparison by Senior Management.

Columbia, Maryland

End to end management of Optical/SONET/DWDM and AccessNode projects for national accounts. Constructed project plans, ensured availability of resources with the correct skills, maintained action registers, ensured milestones/deliverables were met, while reducing costs/schedule impacts, maintained the scope of work, initiated change orders, and monitored the supply chain. Teamed with my internal and external customers to share ‘lessons learned’ that resulted in streamlining of the order flow process and strengthening of the team.Highlighted Projects● Directly involved in Sprint’s first OC192 network project.● Managed Gigabit Ethernet/Intelligent Internet projects for both Sprint and WorldCom● Managed Wireless DSL project for WorldCom utilizing existing wireless cable TV service equipment to provide DSL service to rural areas through the use of MMDS – Multichannel Multipoint Distribution Service and DS3 Microwave point-to-point backhaul systems.

Mclean, Virginia

● Merged Access and Optical processes into existing Switching business.● Managed the budget, in excess of $10 Million, for the Service Operations department.● Received Spirit of Bell Atlantic Region Award Q1 1997 in recognition of leadership, innovation, dedication, and excellence.● Received Innovation Award of Merit Q3 1997 for assisting a team in developing and implementing a planning tool for resource requirements and delivery plan acceptability.● Coordinated financial, marketing, and workload data with an emphasis on budgeting, forecasting, and capacity reporting, through the use of SAS and Visual Basic programming.● Published executive level and detailed presentations as a base for the account management team to make sound business decisions.● Transitioned entire operations team from Macintosh to PC platform through the use of Co-Op resources saving the department over $100K in service fees.

Mclean, Virginia

● Interfaced with customer engineers and operations personnel, both Bell Atlantic and Nortel, to provide quotes on “Time and Expense” orders.● Acted as liaison between customer and installation, engineering, sales, customer service, and core support groups to resolve any issues which would impact customer satisfaction and/or schedule on DMS100F Switching and Optical product lines.● Implemented and monitored process that drove Bell Atlantic’s Quarterly Vendor Report card grade on Product Change Notice compliance, as stated by Bellcore’s GR-209, from a two-year “F” to an “A” in one quarter.

Baltimore, Maryland Area

Planned and controlled job costing, scheduling, resourcing, quality, installation, and customer relations for the Baltimore, MD metro area on the DMS family product lines.