John Boyce Email & Phone Number

Rochester, Michigan, United States

OneStream Software provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting, and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All in a cloud platform designed to continually evolve and scale with your organization. For more information visit OneStreamSoftware.com

United States

Bloomfield Hills Mi

Ford/Dell Data Migration

United States

• Support hardware and software for Louis Vitton. Application supported are lotus notes, RMS, Webex, Kronos, and Dream.• Hardware supported are lexmark printers, Xerox, Hp, Dell computers, and Monitors. Blackberry’s, Mac, and Ipads• Work with Windows Server 2008 Active Directory Administrative Center.• Software Installation such as lotus notes 8.5, Citrix Client, Kaspersky Anti-Virus, Webex, Filezilla, and SAP GUI

Perform circuit and component level troubleshooting on diagnostic test equipment and Identify malfunctioning components and replaced as necessary. Utilize required test equipment to perform job responsibilities. Read and interpreted schematics and diagnostic manuals.Complete Hardware Installation and Upgrades of Motherboards, Processors, RAM, Graphics cards, Sound cards, Modems (wireless a., b., g.; dial-up, high-speed), Parallel cards, and Full System Builds.Operating System Installation and Upgrades - Windows ('95, '98, 2000, NT4, Server 2003, Server 2004, Virtual Server 2005, XP Home, XP Media Center, XP Pro, XP Media Center 2005), DOS, LINUX (Red hat,). Complete Software Installation and Upgrades of a variety of applications, Such as Adobe, MS Office, MS Works, Utilities, Virus scanners (Norton, and McAfee), Spyware (McAfee), Firewall (Norton and McAfee), and Diagnostic tools. System Diagnostic - Hardware and Software, as well as OS Trouble-Shooting and Laptop Diagnostic and Repair - Dell, Sony, Hewlett Packard, and most other brands.Complete Data Back-up and Recovery by restoring data, Operating Systems, files, images, MP3, MPEG, documents, drivers, and configurations.Complete In-Home and business Wireless Installations using G and N wireless cards, routers, access points, signal boosters, and wired/wireless printers for Personal Computers and Laptops.

Support hardware and software, along with 3000 GM and non-GM applications like Lotus notes, which is a mail server/ GM database.MS office apps from 2007-2010, GM VPN access, MS Communicator which is a IM app, Drive Mapping and Printer Mapping, Password reset GM employees and GM Dealer. Work remotely to address issues with pc and configure applications for walking the user through systematically and if the matter is not resolved remotely dispatch second level team. Support HP laptop, Dell laptops and support all adobe products.Troubleshooting

• Support hardware and software, along with 3000 GM and non-GM applications like Lotus notes, which is a mail server/ GM database.• MS office apps from 2007-2010, GM VPN access, MS Communicator which is a IM app, Drive Mapping and Printer Mapping, Password reset GM employees and GM Dealer. • Work remotely to address issues with pc and configure applications for walking the user through systematically and if the matter is not resolved remotely dispatch second level team. • If the user needs someone to come out to them then we have to dispatch it to their GM onsite tech but they have to call us first to get a case setup and a case number.

Responded to user questions, explain the operation of network applications and equipment, and maintain network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans. Resolved network communications problems to networks, install or repair Windows computers with standardized applications and networking software, diagnosing and solving problems that develop in their operations.

Electronic&Computre Technology, Computer Technology/Computer Systems Technology, 3.8

Diploma, Electronic & Computer Technology

G.E.D