John Brancati Email & Phone Number

Cherry Hill, New Jersey

Cherry Hill, New Jersey

Key Responsibilities: • Successfully managed the operational and controllable costs that impacted the stores bottom line, while consistently drove quarterly and yearly sales for all nine stores within the district. • Coached, trained, hired and developed all district managers and general managers as needed. Conducted weekly 1 on 1’s with new hires, to discuss performance, goals and metrics. • Revamped customer service procedures for bedding, home furniture, patio and… Show more Key Responsibilities: • Successfully managed the operational and controllable costs that impacted the stores bottom line, while consistently drove quarterly and yearly sales for all nine stores within the district. • Coached, trained, hired and developed all district managers and general managers as needed. Conducted weekly 1 on 1’s with new hires, to discuss performance, goals and metrics. • Revamped customer service procedures for bedding, home furniture, patio and clearance related sales thought-out the district and trained sales managers on all business updates. • Coordinated cross state shipments, planned local delivery routes, and time frames of special order products to all customers, conducted follow-up phone calls and on-site visits.• Established strong relationships with associates from the Corporate Office, Warehouse, Delivery Service and regional mangers on a daily basis. Key Achievements: • Repeatedly rose yearly sales exceeding 20% per store within the South Jersey and Philadelphia Market. • Promoted as area manager for South Jersey and Philadelphia Market. • Hired and promoted all store managers with consistent results and low turn-over. • Constantly achieved and surpassed “Key Performance Indicators”, set by senior management. Show less

Delaware, Wilmington

Key Responsibilities: • Consistently demonstrated professional customer service to external and internal showroom clients, to improve sales, attract customers and support new and existing accounts.• Prepared sales slips, contracts, arranged delivery and facilitated special requests and orders. Supported the branch achievement of target profit margins through innovative sales tactics.• Recommended products based on customer needs and desires, answered questions regarding… Show more Key Responsibilities: • Consistently demonstrated professional customer service to external and internal showroom clients, to improve sales, attract customers and support new and existing accounts.• Prepared sales slips, contracts, arranged delivery and facilitated special requests and orders. Supported the branch achievement of target profit margins through innovative sales tactics.• Recommended products based on customer needs and desires, answered questions regarding products, while facilitating special requests and orders. • Demonstrated the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction and overall team morale. Key Achievements: • “Million-Dollar” sales writer, year over year. • Top 10 sales associate nationwide multiple years in a row.• Exceeded in add-ons, extended warranties, bedding and ect.• Always on time and never called out during tenure. Show less