John Brancati Email & Phone Number

Cherry Hill, New Jersey

Cherry Hill, New Jersey

• Key Responsibilities:
• Successfully managed the operational and controllable costs that impacted the stores bottom line, while consistently drove quarterly and yearly sales for all nine stores within the district.
• Coached, trained, hired and developed all district managers and general managers as needed. Conducted weekly 1 on 1’s with new hires, to discuss performance, goals and metrics.
• Revamped customer service procedures for bedding, home furniture, patio and… Show more Key Responsibilities:
• Revamped customer service procedures for bedding, home furniture, patio and clearance related sales thought-out the district and trained sales managers on all business updates.
• Coordinated cross state shipments, planned local delivery routes, and time frames of special order products to all customers, conducted follow-up phone calls and on-site visits.

Delaware, Wilmington

• Key Responsibilities:
• Consistently demonstrated professional customer service to external and internal showroom clients, to improve sales, attract customers and support new and existing accounts.
• Prepared sales slips, contracts, arranged delivery and facilitated special requests and orders. Supported the branch achievement of target profit margins through innovative sales tactics.
• Recommended products based on customer needs and desires, answered questions regarding… Show more Key Responsibilities:
• Recommended products based on customer needs and desires, answered questions regarding products, while facilitating special requests and orders.
• Demonstrated the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction and overall team morale. Key Achievements: