Josh Taylor Email & Phone Number

Liverpool, New York

Mankato, Mn

As the Company Operations Trainer, I am responsible for assisting the Command team in ensuring that all personnel assigned are properly trained, equipped, and fully able to accomplish all tasks at hand. This provides me responsibility to both train and develop training for both Recruiters (employees) and Center Leaders (managers) in 3 very seperate locations throughout the Company footprint. Additionally, this position requires I be ready and able to step into the leadership position of the Command team during any extended period of absence.-Developed and maintained numerous Google based reporting documents in order to maintain oversight, provide leadership, and track results instantly throughout a geographically dispersed area-Responsible for the flow of communication and information from the Company leadership team to employees-Trained Recruiting Center Managers and Assistant Center Managers on leadership and management techniques in order to increase unit efficiency-Developed sales/marketing training for all levels of employees in order to increase knowledge, experience, and efficiency-Responsible for monitoring production indicators and trends to report to Company leadership to maintain or develop market penetration strategies-Advise Company Leadership on current trends as well as methods to increase productivity and efficiency-Provide both telephonic and face to face quality control checks on both Recruiters and Recruiting Center Managers-Create and provide training assesments at all levels to determine strengths and shortfalls-Assisted 3 Recruiting Center Managers in identifying training shortfalls and needs within their respective CentersMaintained both physical and digital training management systems in order to track and document training completed and required

Minnesota, New Hampshire, Upstate New York

Production supervisor of outside sales representatives (Recruiters) tasked with filling the manpower and accession needs of the U.S. Army, while simultaneously developing and implementing marketing and advertising strategies to further the Army's "brand" in communities far from any military operations. Responsible for gathering and utilizing market intelligence data from all sources (on the ground, internet, and historical trends) to determine specific areas and markets to focus and develop operation plans to properly target the propensed market.-Provided training and direct leadership to teams of 3-15 team members resulting in consistent success and productivity-Trained team members on the basics and advanced principles of sales and marketing-Responsible for regions ranging from 500 square miles to 17,000 square miles-Increased production by no less than 10% annually in 3 geopolitically and economically unique areas-Responsible for time management of all employees to ensure the highest cost-benefit turnover-Responsible for professional development of all employees to groom for positions of greater responsibility-Motivated 6 subordinates to remain in Army Accessions and reclassify from their job to a full time Recruiter and Sales Manager-Responsible for creating and maintaining numerous spreadsheets and reports using Microsoft Software Suite, Google Application Suite and Oracle based reporting systems-Developed and utilized word of mouth, print, and social media marketing strategies to increase the Army's brand throughout assigned mission-Maintained consistent states of high morale with employees to groom for position of greater responsibility-Developed a physical fitness program to improve health and fitness level of all employees and to promote a positive image-Provided oversight of the Future Soldier Training Program, which was responsible for preparing over 200 new enlistees for Basic Combat Training

Greater Syracuse Area, New York

Sales and marketing Representative across the greater Syracuse area, I was charged with improving the Army "brand" and increasing the enlistment and Accession of applicants into the United States Army. The time here developed my love for the world of Sales and Marketing and prompted me to learn, grow, and become the best that I could be.-Responsible for prospecting and Recruiting efforts in 5 high schools and 1 college-Tasked with completing the SF 86, Security Application, for each individual applicant-Enlisted over 30 applicant into the United States Army in the first year against the norm of 1 per month-Recommended for conversion to a full time Recruiter based on sales, marketing, and IT systems knowledge at 12 months in position-Developed marketing campaigns via print, radio, and email to raise brand awareness and increase productivity-Conducted cold calls to increase awareness and schedule information interviews and briefings-Conducted face to face sales presentations daily-Prepared and conducted information briefings for various prospective employees at all levels; high school, college, and adult workers-Trained and prepared over 60 new enlistees for the rigors and stress of Basic Combat Training

Fort Carson, Colorado And Fort Drum, New York

-Trained and led a team of 10 operators and 1 mechanic in the operation and maintenance of the firefinder radar system-Provided direct support and leadership in Combat positions in both Iraq and Afghanistan-Worked with a myriad of current military technologies including Firefinder Radar Systems, LCMR radar systems, AFATDS, and FBCB2-Promoted to a leadership position over 5 more senior personnel based on intimate knowledge and skill of operation-Performed duties as a liason between Air Force and Army Artillery assets in a combat environment-Supervised operation of radar set during night shift operations for 9 months in a hostile environment