John C. Email & Phone Number

Denver, Co, Us

Greater Denver Area

Results-driven Sales & Operations Vice President and business development executive with 20+ years in executing innovative operational efficiency, facilities management, sales management, and exemplary financial performance●Recognized throughout career for questioning the norm and exploring innovative techniques to deliver a quality product and unsurpassed customer service●Progressive, multi-region leadership opportunities in diverse economic conditions have honed staff management skills and process improvement initiatives●Resolved analytical communication and management skills provide the ability to make practical decisions in fast-paced environments, and demonstrate a commitment to team building ●Cross-Functional Collaboration: Strong oral & written communication skills contribute to collaborating cross-functionally with internal teams, decision-makers, and clients●Leadership: Managed sales teams ranging from five sales managers to 30 sales managers over the past 20 years while coordinating training & development efforts●Financial Management: Solid international profit & loss (P&L) management, operations management, sales leadership, training, strategic planning, budgeting, and leadership qualifications●Hired and developed a dynamic team that consistently surpassed their quarterly and yearly goals while leading the region in annual revenue growth●Commanding knowledge of overall industry position and applicable competitive strategies in market development with a proven track record of success in business analysis, tactical strategic planning, negotiations and top-line revenue generation●Property Management & Operations: Managed a portfolio of 59 properties across the region; a resourceful problem-solver with forward-thinking abilities to conceptualize solutions that revitalize underperforming divisions and teams, increasing profit center margins through cost control and retention

Greater Denver Area

●Regional Vice President of Sales & Operations overseeing operations and sales of approximately $50M in revenue from 59 locations in Colorado, Kansas, Missouri, Oklahoma, and Arkansas●Manage up to 30 area sales managers, six operation team leaders, and 89 community managers in the market●Habitually develop innovative ideas with the teams to foster creative thinking and collaboration across many areas of the organization●Implemented operational relationship models for out-of-the-box thinking to empower teams to grow top and bottom lines●Hired, trained, developed, and coached the regional team●Directed facilities management, resolve recurring facilities impediments, and resolve customer service issues●Conduct weekly walk-throughs with vendors and building engineers to identify and address maintenance and repair issues for all properties●Held customer service training sessions for team members and recruited additional personnel to ensure timely, kind, and effective service, increasing client satisfaction & retention●Integrated acquisition centers and managed new center openings for the organization’s portfolio of 8 properties●Conduct all leasing negotiations and property operations for 989K+ square feet of Class A office space in the combined markets●Successfully resolve client issues with prompt service and an immediate solution for all parties●Recognized by customers and managers as a highly committed worker who sets and surpasses challenging sales goals to ensure profitability, client retention, and customer satisfaction●Financial management responsibilities included total P&L management for the market, accounts receivable, and accounts payables for all properties, yearly audits, and financial reviews●Numerous accolades include twice winning Area of the Year Award, Highest CBIT Award 2014, and Highest Customer Service Award

Director of Sales and Marketing, Denver (August 1999 – October 2003)Business Development Associate, Chicago (April 1998 – August 1999)Supervised sales and marketing department, involving training, work flow, quality control, conflict resolution, and review processes.Proven track record with the skills to develop existing accounts and develop new clients through consultative selling skills. Prepared and negotiated all critical proposals, contracts, and billing rates with all levels of client base.Accountable for selling software, services, and hardware to existing cultural institutions. Maintained account and territory plans, and built strategic relationships with key executives.Created and delivered effective presentations in MS PowerPoint and other MS Office Products for various buying groups throughout North America and the United Kingdom.Created initial business plan, organization, and sales and marketing infrastructure to support sales department and annual sales goals. Analyzed market conditions to target customers and penetrate accounts.Planned corporate image advertising campaigns, from concept through execution. Designed and coordinated production of direct mail pieces. Coordinated and managed all regional and national conferences and trade shows, including exhibitions, reservations, travel logistics, advertising, and off site meetings.

Sales Manager, Winter Office Manager (October 1996 – October 1997)Front Desk Manager (April 1994 – October 1996)Handled group sales for hotel and restaurant.Coordinated all special events, including weddings, banquets, business meetings, and bus tours.Assisted General Manager with interviewing and hiring of 120 employees.Maintained and managed front desk operations for hotel including reservations systems.Trained staff in all aspects of front desk operations.Liable for cash transactions, night audit, deposits and reservation systems.Responsible for excellent customer service.