A technical support engineer proficient in working various programing and development platforms, delivering enhanced function and technical support. A passion for process, customer service, and technology support. Focused on providing a seamless experience and knowledge of software, hardware and network data.• Skills •Administrative Skills, Analytical Skills, Attention to Detail, Communication Skills, Computer Skills, Leadership Skills, Reliable, Flexible, Supportive, Management, Listening, Organization, Office Suit, Outlining Procedure, Planning and Execution, Coordination, Interpersonal Relationship Skills, Data Management, Service Operations, Training, Time Management, Solutions Driven, Mentorship, Communication, Strategic Thinker, Project Management, Loyalty• Technical Skills •Linux, IT Service & Change Management, Server Maintenance & Administration, ServiceNow, Dell/EMC PowerEdge & OpenManage, IBMx & pSeries, IBM DS8K, Storwize V5k,7k,9K, IBM SAN/Switch, Data Center Support, Troubleshooting, Break-Fix, Cisco UCS/server, Cisco R/S, (TCP/IP, IPSEC, HSRP, BGP, OSPF, EIGRP,RIP, 802.11), SD-WAN, ITIL-Foundations, Python, Virtualization, Information Systems Security, Fortinet, AWS, VMWare,
Listed skills include Servers, Data Center, Storage, Networking, and 41 others.