As the new Information Security Officer for QAC, I am committed to fortifying our organization’s digital defenses and cultivating a culture of proactive cybersecurity, My vision is to integrate cutting-edge technologies, implement robust policies, and foster a collaborative approach across departments to safeguard our valuable assets and ensure the trust of our stakeholders in an ever-evolving digital landscape.

Senior leader responsible for the technical Service Delivery and Service Support functions of AVEVA’s corporate systems to include Legal, Finance, HR, Facilities, Engineering. Additionally, responsible for all Corporate & Customer systems integrations (Mulesoft & Dell Boomi).Select Accomplishments:– Successfully launched new Legal Trade Compliance (e2open) platform– Developed AVEVA’s Mulesoft Center for Enablement (C4E)– Established AVEVA’s IT Governance Risk & Compliance (GRC) function and initial Risk Control Matrix

Senior leader responsible for leading the development, implementation and evaluation of OSIsoft's IT governance and risk management programs to maintain customer trust and enable security and compliance by design.Select Accomplishments:– Performed ISO27001 assessment and established formal corporate IT Governance Risk & Compliance (GRC) function and initial Risk Control Matrix– Prepared and certified company for GDPR

Providing leadership to Information Technology organizations in creating value and becoming the "internal consultant of choice" for their business. Specialties: Program/Project Management - Process Improvement - IT & Digital Transformation StrategyProfessional & Consulting Services - Business Relationship Management - IT & Business Operations Management

Senior leader responsible for the technical Service Delivery and Service Support functions of language communications solutions supporting 25,000 global customers across healthcare, financial, commercial and mission critical public utility sectors. Supported next generation Cloud-enabled technology platform supporting voice, video, mobile and text interpreter/translation services through ITSM and ITaaS best practices.Select Accomplishments:– Launched new LLS Olympus interpreter cloud platform & data enabled over 2500 work @ home interpreters– Designed/implemented formal Incident, Problem, Change, Release and Knowledge Management processes.

Manage corporate Enterprise Risk Management framework and SOX Program in oversight of VMware’s IT SOX preparedness efforts, as directed by IT Operations Vice President and Chief Information Security Officer. Direct most IT Service Management processes, e.g. Incident, Problem & Change Management, Availability & Capacity Management, and Release, & Deployment Management.Select Accomplishments:- Executed VMware’s ServiceNow enterprise ITSM automation tool; applied formal SOP 98-1 processes for IT PMO & Finance for capitalization of expended labor on larger programs maximizing OpEx spending.- Designed/implemented formal Software Development Lifecycle (SDLC) methodology, including Waterfall and Agile (Scrum) that was essential to providing process around key IT SOX general controls to pass external audits as public company.- Established VMware's IT SOX program for preparation of Initial Public Offering.- Created formal IT Service Management Office; successfully designed and implemented Incident, Problem, Change, Release & Deployment Management processes with clear six-quarter road-map with tangible milestones.- Recommended/implemented SOP 98-1 process for capitalizing expended labor on larger programs maximizing OpEx spending.

Provided C-Level management consulting and IT strategy through CobIT and IT Infrastructure Library (ITIL) best practices framework for both industry and Federal government agencies.Select Accomplishments:- Implemented formal Software Development Life-cycle (SDLC) methodology and Change & Release Management processes at National Institute of Health (NIH) & US Dept. of Agriculture (USDA). Trained and certified over 20 NIH and USDA employees in ITIL v2 foundation.- Upon completion of initial process improvement phase, worked with technical teams to automate new processes by leveraging baseline installation of Remedy.

Defined, documented, and implemented services related methodologies and formal sales/engineering engagement processes. Oversaw business development and engineering activities, managed subcontracting agreements and client relationships, and worked closely with engineering to drive career development activities in line with corporate competencies and go-to-market strategy.Select Accomplishments:- Created AAC Program Office to include program/project management and technical writing.- Built commercial services practice i.e. AAC’s AssureSmartTM Information Assurance security practice and go-to-market strategy.- Initiated and sat on AAC Technology and Vendor Steering Committee; managed vendor/partner engagement methodology.- Developed AAC’s AssureSmartTM Information Assurance security practice and go-to-market strategy.- Launched Employee Recognition Program with both peer and management recognition awards.- Influenced cultural change throughout organization to understand variations in solution selling; balanced overall revenues to ~50/50 federal staff-aug to commercial solution sales (previously two-three key accounts encompassed 80% of revenue).

Led Systems Engineering, MIS, and Production Operations. Accountable for $5M technology budget to include forecasting, cost containment, financial planning, purchasing, and compensation.Developed and deployed enterprise architecture of risk management technology and integrated crisis response services to include network, systems, and data models for delivery of initial product offerings. Provided guidance to development lifecycle for iJET’s Worldcue application’s requirements analysis, project prioritization and project management.Worked with corporate counsel in creation, ratification, and management of all vendor contracts and service level agreements.Select Accomplishments:- Sourced liquidated assets to stand-up enterprise data center (iJet was start-up with limited angel investment), including networking/computer equipment at ~30% of cost for new equipment thus enabling ability to acquire costly software licensing. - Reduced monthly expenses by $150K annually from restructuring IS and reworking operating costs.- Coordinated iJET’s Worlddcue application portal integration with iJET’s premier customers, along with risk assessment and gap analysis of all infrastructure initiatives for presentation to the executive board.- Launched iJET’s Worldcue application to market on time and ~$2MM under budget.- Developed iJET’s Business Continuity, Disaster Recovery, and Security plans.- Initiated and chaired iJET’s Change Control Review Board.

Responsibilities encompassed development of the enterprise technology model and relationship to business processes. Charged with the overall strategic vision and culture of the various divisions’ services delivery and go-to-market strategies, ultimately accountable for the financial stability and growth of all services to include revenue, profit, expenses, financial planning, purchasing, and compensation.

Responsibilities encompassed management of over 34 Systems and Networking, Data Management, Application Development and Project Management services personnel providing pre-sales, post-sales, and on-going support of complex network, server, database related solutions involving core technologies and vendors like Cisco, Sun, Microsoft, Oracle, IBM, BMC, EMC and Veritas, as well as other best-of-breed technology products. Charged with the overall strategic vision and culture of the regions services delivery and marketing where I mapped the organization’s business processes as they related to all sales and services methodologies and procedures for the region.

Responsibilities encompassed creation of standards in support of development, quality control, and production environments. Supported technical exchange meetings, design reviews, and readiness reviews pertaining to system design and implementation, and managed the production lifecycles of mission critical applications within NASD (parent), Nasdaq and NASD Regulation companies. Organized and consolidated hardware and software for streamlined operations and overall cost savings. Managed all aspects of IT budget and service level agreements. Managed all tier-2 administration/engineering support staff for both local NASD/Nasdaq/NASDR campus users as well as all District and Dispute Resolution users across the country.

Responsibilities encompassed overall management of a 24-hour Data Center charged with the oversight of general operations, support of technical exchange meetings, design reviews, and readiness reviews pertaining to overall system design and implementation.

Responsible for the design, implementation, and support of all telecommunications connectivity worldwide and overall operations support at IR’s corporate headquarters.