With over 16 years of experience in the gas industry, I am in Operations Support at Phoenix Service Partners. My role is to optimize operational processes for the company, ensuring efficiency, reliability, and customer satisfaction.I have a strong background in inventory management, demand forecasting, trend analysis, and enterprise resource planning (ERP). I am skilled in using Microsoft Word, Excel, and ISNetworld, as well as other software tools and platforms. I have successfully implemented and managed multiple projects, such as integrating a new ERP system, improving inventory accuracy and turnover, and reducing operational costs. I am also a certified Texas Educator with a BA in English/Education from the University of Houston-Victoria.