Employee Experience (EX) Program Manager contributing to delivering a great employee experience by caring about the details, systems, and moments that matter in onboarding, offboarding, and many of the moments in between. Providing day-to day support of EX programs and systems while offering ideas for improvements. This includes making sure people have the benefits and payroll support they need and fostering an inclusive and welcoming environment where everyone wants to work. 10+ years in Retail Management role overseeing staffing needs, customer service, performance reviews and analysis. 6+ years in the role of Administrative Services including customer relations, policy and procedure implementation, office management, staff supervision, and assisting executive leadership. Familiar with Strategic Needs Assessment for determining pay structure and using assessment matrixes. Skilled in office startup, transition, working with outside contractors, vendors, internal employee logistics, communications, and other pertinent tasks in human resources, office administration, operational continuity and expansion. Extensive knowledge in Microsoft Office (Word, PowerPoint, Excel) and social media (Facebook, LinkedIn, Twitter, Instagram). Background also includes training, hiring and staffing, annual budget preparation and recruitment.
Listed skills include Microsoft Office, Sales, Powerpoint, Store Management, and 28 others.