Assistant Store Manager
CurrentCharged with serving as “manager-on-duty” in guiding wide range of store operations, including cash transactions and management; freight receiving, unloading, and stocking; and inventory control. Held accountable for opening and / or closing store, disarming / setting alarm and managing Encore computer system. Monitor and coach cashiers and sales staff on providing strong customer service, while upselling add-ons and protection plans. Stock sales floor, and create merchandise signage. Review and authorize customer returns and handle complaints.