John Castillo Email & Phone Number

Clyde, Vic, Au

Melbourne, Victoria, Australia

• Monitor RTO compliance to meet changing business & industry demands• Implementing & maintain quality assurance systems, to ensure all quality & compliance requirements are met within the organisation• Providing strategic people leadership, coaching, & training with a focus on developing & implementing streamlined functions, communications, & sustainable operational excellence• Maintain governance policies, procedures, and processes, & conduct validation• Writing, reviewing… Show more • Monitor RTO compliance to meet changing business & industry demands• Implementing & maintain quality assurance systems, to ensure all quality & compliance requirements are met within the organisation• Providing strategic people leadership, coaching, & training with a focus on developing & implementing streamlined functions, communications, & sustainable operational excellence• Maintain governance policies, procedures, and processes, & conduct validation• Writing, reviewing, updating & implementing policy and procedure documents relating to Standards for Registered Training Organisations 2015 (RTO Standards) & State & Federal funding contracts• Conducting internal review & audit activity to ensure that all compliance obligations are being met• Monitor the quality of RTO templates and documents for currency• Implement and evaluate education strategies and plans• Ensure AMCA meets its annual legislative/compliance obligations within scope of registration• Provide timely & accurate advice to members on current & changing requirements under legislation or contract of training arrangements• Conduct reviews of all learning and development programs to ensure alignment with the AMCA’s strategic objectives• Prepare & submit submissions for Government funding of new training initiatives• Management of National training awards• Manage accountabilities & deliverables within prescribed budget parameters• Promote a safe, efficient, & effective work/learning environment• Foster collaborative work practices & promote a workplace environment focussed on staff empowerment, efficient work practices and encouragement of initiative & innovation• Develop a culture of continuous improvement in programs and services by promoting pursuit of excellence in all AMCA practices as they relate to Industry best practice• Develop & maintain effective relationships, alliances & networks within the Industry, within educational institutes & other relevant stakeholders Show less

Mulgrave, Victoria, Australia

Regulatory compliance for the Registered Training Organisation (RTO) including development and delivery of Apprentice, Technical and Masters Training. Compliant with the Australian Skills Quality Authority (ASQA) and Mazda Australia training policies and procedures.Purpose:• Continuous improvement of the Registered Training Organisation(RTO) operations• Development of new and existing programs • Support maintenance of compliance with the National Vet Regulator (NVR) standards… Show more Regulatory compliance for the Registered Training Organisation (RTO) including development and delivery of Apprentice, Technical and Masters Training. Compliant with the Australian Skills Quality Authority (ASQA) and Mazda Australia training policies and procedures.Purpose:• Continuous improvement of the Registered Training Organisation(RTO) operations• Development of new and existing programs • Support maintenance of compliance with the National Vet Regulator (NVR) standards. Overseeing compliance within the organisation by developing, implementing, monitoring and reporting on compliance issues• Reconcile monthly accounts to ASQA compliance standards • Engage with the entire business to ensure the RTO passes all external and internal audits• Providing regular reports and consolidated data to Management as required• Coordinate and administration of national Mazda Apprenticeships• Facilitating continuous improvement programs across all aspects of the RTO• Provide the appropriate support to the apprentice / student to ensure that their vocational learning experience at Mazda Technical Training Australia (MTTA) is effective and that they become competent in the nominated accredited qualification• Develop and maintain required training resources such as training vehicles and training aids in all training centers• Review all new training material (both apprentice and Technical training) to ensure quality and relevant KPIs are met• Develop Apprentice and Technical training materials and resources including online training content • Conduct RTO training needs analysis• Support the Technical and Frontline Training Manager with the development and delivery of New Model Training• Actively promote Technical, Apprentice and Frontline Training initiatives Show less

Coached U13 boys Olympic FC, Boys Premier Youth Souths United FC, Football Brisbane Talent Program and Senior Mens Reserves Ringwood City SC

Melbourne, Australia

Liaise with employers, business and students coordinating their trade schooling Conduct DELTA downloads Managing of Apprenticeships and Traineeships files Involved with audits Managing student training plans Participate in weekly meeting Implementation of new student management system (Student one) Training of staff in SMS (student management system) Provide advice and training to call centre staff Provide high-quality customer service… Show more Liaise with employers, business and students coordinating their trade schooling Conduct DELTA downloads Managing of Apprenticeships and Traineeships files Involved with audits Managing student training plans Participate in weekly meeting Implementation of new student management system (Student one) Training of staff in SMS (student management system) Provide advice and training to call centre staff Provide high-quality customer service Reporting Deal with disgruntle customers Auditing of systems, policies & procedures Undertake apprenticeship inductions and orientations Stay up to date with new government guidelines Arrange training for apprentice students Assist in training of new staff Attend TAFE apprenticeship network meetings Provide assistant to front counter student headquarters Show less

Melbourne, Australia

Melbourne, Australia

 Participate in weekly meeting Implementation of new student CRM system (SMS) Training of staff in SMS (student management system) Provide advice and training to call centre staff Provide high-quality customer service Reporting Deal with disgruntle customers Auditing of systems, policies & procedures Undertake apprenticeship orientations Conduct DELTA downloads Stay up to date with new government guidelines Create study plans Arrange… Show more  Participate in weekly meeting Implementation of new student CRM system (SMS) Training of staff in SMS (student management system) Provide advice and training to call centre staff Provide high-quality customer service Reporting Deal with disgruntle customers Auditing of systems, policies & procedures Undertake apprenticeship orientations Conduct DELTA downloads Stay up to date with new government guidelines Create study plans Arrange training for apprentice students Assist in training of new staff Attend TAFE apprenticeship network meetings Provide assistant to the front counter information centre Supervise staff Raising invoices and credit notes Show less

Melbourne, Australia

Worked with students assisting them with resume writing, interview techniques and job searching. Also within the sales and marketing side selling and promoting courses to prospecting students via school career days, career expo events, through careers and guidance officers. Also managing the government funded progeams and selection criteria

Certificate Iv In Training And Assessment Tae16, Awaiting Final Assessment And Qualification

Certificate Iv In Training And Assessment Tae10

Certificate Iv In Property Sales & Marketing

Advanced Diploma In Management

Year 12, Year 12 Certificate

Certifictae Iv In Training And Assessment (Tae)

Certificate Iv In Training And Assessment, Vocational Education

Senior C Licence

Senior C Licence

Certificate, Artificial Intelligence, Certificate - Miroskill

Introduction to Artificial Intelligence (AI)