John Cheng Email & Phone Number

California, United States

San Francisco, California, United States

Primary practice area and example client type:- Tech & Digital Advantage / Mobility: B2C medical devices, B2B HaaS products (delivery drones), GenAI and Machine Learning research (foundational models: prompted engineered LLM, GPT-4)- Technology, Media & Telecom: Satellite operator and launcher, Commercial broadband services, Network systems- Industrial Goods / Aerospace & Defense: Aviation components and repair, defense hardware OEM- Marketing, Sales & Pricing: B2B SaaS products (cloud-based CRM, HRM, APM, ERP, IT helpdesk)- Principal Investors & Private Equity: Business process outsourcing, consumer media services and goodsCase work competencies: Due diligence (commercial, vendor), market sizing model (TAM, SAM, SOM, share %), competitive landscape analysis, alternative market segment identification, equity story crafting, post-M&A integration value estimation (portfolio expansion, vertical integration, new market entry), growth levers assessment (organic, inorganic), rapid pricing model diagnostic (product tiering / packaging, metrics / usage measures, discounting), near- & long-term transformation program proposal (sales & marketing organization, client engagement process, go-to-market strategy), new service-based business model evaluation, strategic revenue-sharing negotiation agreement, technical software agile product management, e-commerce platform UX design feature and functionality improvement, customer journey mapping, global supply / demand forecasting, business financial projections (income, profit margin, cost / expense), industry expert qualitative interview (market trends, dynamics, attractiveness), customer and user quantitative survey (NPS, CSAT, churn rate), business intelligence data analysis using Tableau and Alteryx

Toronto, Canada Area

New Aircraft Assembly’s Operational Strategy and Demand Planning - Oversaw 14 employees to continuously improve assembly line’s production capacity, facility layout, and workload sequencing to enable lean JIT fulfillment of material, labor, and tools; increased line efficiency 38%, actualized $1.2B revenue- Migrated shop floor workflows and deliverables to SAP system to unlock hybrid digital work capability; boosted process throughput 80%- Renovated least performing Mexican supplier’s compliance / assurance function by aligning IT platforms, databases, and verification controls with on-site outstanding work counterpart; gained 17% structural build completion at inbound inspection

Toronto, Canada Area

New Aircraft Program’s Organizational and Factory Transition- Directed 520-acre site’s operations transformation by forming and steering cross-functional team of 50+ to evolve aircraft’s prototype testing stage into full manufacturing phase; ramped-up output rate 250% in 2 months- Synthesized master roadmap for $1B+ new aircraft program with 10+ Functional Heads to standardize PMO status / progress updates, raising C-suite’s visibility into key milestones, obstacles, and escalation items impacting path to commercialization

Toronto, Canada Area

New Product Development Engineering Change Management- Supervised 5 engineers to streamline and optimize clean-sheet design aircraft’s product engineering change management process, guideline, and methodology; exceeded annual team goal’s KPI target in authorized change orders' turnaround time 416% and schedule adherence 25%- Implemented 1,000+ technical modifications and categorized repeated instances to open program-level business cases by chairing harmonization board with 30+ hardware/software integrators and OEM systems suppliers- Built real-time business performance dashboard with MS Access and SQL to automatically compile governance reports and visualize changes’ life cycle for senior executives; saved 200h/week duplicating manual work, accelerated information accuracy, velocity, accessibility- Safeguarded Air Data System's certification timeline by ensuring all sub-assemblies / modules - ex. instrumentation sensors (probe, camera, port), display unit, information computer, software (OS), electronics, electrical cables and wiring - are fully tested and documented to qualification standard of BOM configuration, specification conformity, and data measurement ; preserved aircraft's maiden flight date

Toronto, Canada Area

See Team Lead, Change Management (Promotion)

Toronto, Canada Area

Aircraft Components Business Development and Supply Chain Management- Owned $0.1B cost-per-hour parts program’ pricing framework by assessing service-level agreements / SLAs with OEM suppliers using market research and intelligence benchmarking to bargain financing terms and dictate procurement conditions- Revamped new customer services program launch's budget modeling logic to reduce 35% maintenance should-cost and projected stock inventory; secured 10-year exclusive contract with key European customer-competitor’s 30 airliners- Led Chinese strategic multi-sourcing initiative to grow parts availability 500% in distribution hubs by expanding network of approved 3rd party shops; resolved legal / customs hurdles to enhance lead time and prevent returns

Bolton, Ontario

- Liaised internally and externally to concurrently manage 100+ quotations and projects end-to-end for largest market at 34% revenue, and promoted upsell motions for post-delivery start-up and field retrofit / upgrade services- Hosted $10M+ projects’ kickoff, interm check, and final handover events for geographically diverse CPG clients, from Turkey to Japan, to review and confirm purchased scope of work successively met acceptance criteria

Montreal, Canada Area

- Executed supplier quality escape project to mitigate product recall risk for 40K+ turbines by creating persuasive statistical and simulation models using ANSYS and CATIA; re-validated flight safety and reliability requirements to regain trust from public regulatory administrations - ex. FAA

Master Of Advanced Management - Mam, Management Science (Stem) Concentration

Activities and Societies: Member, Consulting Club; Member, Technology Club; Member, Future of Mobility Club; Member, Asian American &.

Master Of Business Administration - Mba, 3.91/4.00

Activities and Societies: Student Life Representative, January 2021 Intake; Director of Technology, Inter-MBA Sports Tournament (MBAT).

Graduate Diploma, Applied Finance, 4.00/4.00

Courses completed (6): Accounting for Finance Applied Management Statistics Business Economics Corporate Finance Behavioural Finance.

Bachelor Of Applied Science - Basc, Mechanical Engineering

Activities and Societies: 1st place in cohort-wide Wind-Powered Vehicle Team Design Competition, 2008; Marketing Director & Debater.