John Choiniere Email & Phone Number

South Bend, In, Us

United States

Cincinnati Metropolitan Area

Ohio/Kentucky

Regional Manager - Direct leadership and daily operations - of 100+ employees and 53 locations - driven by identifying performance drainers while implementing a plan of action thru inspired and motivated coaching. * Assessed current talent, coached direct reports, and developed marketing strategy within the district. * Directed strategic sales training, along with continuing education to ensure top talent exceeds key performance indicators. * Built leaders for “next level” promotable performers, resulting in two internal promotions of Store Managers to District Manages. * Successfully partnered with recruiting, resulting in increased talent within the region to 90% fill rate. * Managed sales and collections training, resulting in increased operational productivity 20% increase in average loan and reduction of 12% in past accounts. * Managed sales and collections training which resulted in increased operational productivity. * Managed P&L, resulting in sustainable account growth and profit, while minimizing expenses.

Cincinnati, Ohio Area

District Manager --This multi-faceted role led the entire area operations, including managing the local P&L, staffing, recruiting, scheduling, managing employee relations, store set-up, and implementing marketing initiatives. * Managed the financial performance, budgeting, forecasting, and P&L.* Achieved financial targets to finishing up 22% while completing over 12,000 returns.* Controlled cash for 24 locations to ensure all deposits were accounted, resulting in zero losses.* Maintained relationships with brokers, property managers, and landlords, resulting in all properties and leased departments were set prior to tax season.* Coordinated with facilities to determine Capex budget and purchases.* Managed contractor and new office build-out, design and completion schedule, ensuring all 24 locations were set up and ready tax season.* Set targets and managed marketing initiatives, high-volume recruiting, hiring, training and supervising seasonal staff for 24 tax centers.* Ensured each team was trained in compliance with Jackson Hewitt’s operation’s standards for superior customer service, tax preparation, and tax software functionality, office image and standards, and fraud detection.* Managed compliance for all Federal, State and Company regulations.

Ohio/ Kentucky

Regional Manager (Promotion) -- Managed 74 locations in Ohio and Kentucky * Managed P&L, resulting in sustainable account growth and overall financial performance. * Managed sales and collections training which resulted in increased operational productivity * Directed strategic sales training, along with continuing education to ensure top talent exceeds key performance indicators.* Managed the training in Anti Money Laundering, Bank Secrecy Act injunctions with all corporate policies.* Built leaders for “next level”, resulting in five internal promotions of Store Managers to District Manages.District Manager -- Managed 25 locations in northwest Ohio

Education/ Business

Activities and Societies: Basketball

Education/Bussiness

Activities and Societies: Basketball