John Crawford Email and Phone Number

Function Manager Walgreens Distribution Center Anderson SC

Presently manage Rx/Aerosol/Flam DepartmentManaged Detrash and Receiving DepartmentsAssumed I/O management duties during absences of night shift I/OContinuously attain department production at or above 100%.Maintain department accuracy at 99+% of budgeted goal.Achieved a record 4+ years without incurring any OSHA recordable safety incidents within department.Successfully completed Individual and Group Development Plans allowing for a better overall understanding of product flow and system processes along with their impact on total production throughout the facility.Member of team which received corporate Pyramid Award for 2009, 2010 (award presented to highest rated DC for accomplishments in KPIs - Key Performance Indicators - including overall production and safety.)

On-site Operations Manager 2005 to 2008Achieved sales volume of $8.9 MM for FY 2007- a figure nearly $2.5 MM greater than the projected goal.Increased throughput and efficiency 8% by re-engineering the receipt and flow process of inbound merchandise.Monitored inventory and designed reports in conjunction with WMS and DMMS to improve accuracy of inventory levels and prevent back orders.Developed Best Practice Procedure for the determination and transfer of E-Commerce returns to discount outlets, enabling the capture of 50-75% of retail price.Continuously promoted atmosphere of safety; maintaining a record of zero OSHA- recordable accidents.Directed 1 Operations Manager, 2 Supervisors, and up to 20 production associates w/in 250,000 sq.ft. Distribution center to coordinate the receipt, order fill, inventory management and shipment of on-line merchandise to customers throughout United States.Negotiated with vendors the procurement of all supplies and utilized the JIT inventory system to realize projected savings of $25K over the last three quarters of 2007.Operations Supervisor 2004 to 2005Labor management of 16 associates in the Replenishment Department w/in 1 million sq. ft. automated retail distribution center.Maintained environmental safety by conducting weekly safety training meetings; achieved record of zero OSHA recordable accidents.Ensured associates had thorough training in AS/400 WMS in order to meet and exceed production expectations.Performed administrative and management functions including employee reviews, daily cost analyses, labor forecast planning and housekeeping.Served as Task Force Team Member to establish employee recognition program.

Managed 4 supervisors, 5 production leads, and 100+ production associates w/in a 350,000 sq.ft. Distribution center to coordinate the deconsolidation and subsequent shipping of freight for beverage and Big Box retail companies.Ensured associates had thorough training in the use of Tier-1 RF WMS.Turned around under performing labor force to generate more production in 4th quarter 2003 than entire level of productivity for FY 2002.Performed management functions including driving daily production costs, forecasting staff levels based upon projected volume, conducting weekly safety training and housekeeping.Conducted employee evaluations for 12 direct reports.

Increased profitability by streamlining production to achieve an average cost of $15 per container worked as compared to a contracted goal of $20 per container worked.Distributed work assignments and administered training for associates using Tier-1 RF WMS.Served as point of contact for system problems and assisted restoring online operations as quickly as possible.Increased production and drove cost down by designing a more efficient and cost effective inventory system for filling repack orders.Continuously promoted atmosphere of safety by routinely inspecting operational procedures and loading docks.

Administered sale of excess material and surplus capital, realizing an annual sales volume in excess of $3.5 MM.Lead an Opportunity for Improvement (OFI) by re-engineering the process flow of sales inventory within existing warehouse space to realize additional annual revenue of $100K.Periodically supervised 10 production associates in the operation of metal recycling center.