John D. Email & Phone Number

Monticello, Mn, Us

Brooklyn Park, Mn

Manage the Network Services department consisting of myself, 1 network engineer and 2 helpdesk technicians during economic downturn while keeping consistent SLAsDesigned, planned and manage the 120 connections of the WANManage 120 remote networksManage the corporate networkSecured the network for PCI and Sox 404 complianceNegotiate with telecom vendors on contracts and service requirementsNegotiate with hardware vendors on equipment acquisitions and maintenance contractsWindows and internet security including intrusion detection for 400+ ServersResponsible for all PBX and IP voice, cellular communications

Procured and implemented the replacement of 1000 computers in 436 remote locations on time and under budgetManaged the overall information systems function and integration of the systems with the organizationDesigned and implemented a wireless handheld scanner rollout in 426 locations in less than 4 months - conception to final product using Cisco Aironet 1100 APs.Researched and implemented a change over from T1 to DSL service to reduce costs to the business by approximately $250,000 per year.Created the technology policy for Wilsons Leather, while weighing the cost and benefits of any expenditure.Wrote policies and procedure documentation within the Network Services group to comply with SOX 404 yearly auditManage Windows and internet security including intrusion detection for 400+ ServersManaged a team of two network engineers, one phone engineer and four helpdesk technicians.Instituted the use of a clustered high availability VMware environmentMigrated the Novell server to the clustered VMware environmentBuilt a LAN consisting of Cisco 6500, 3500, 7200 3700 and 2900 switches and routersUpgraded the WAN from 3810 Routers using Voice over Frame Relay to 1760 access routers for Voice over IPProvided 3rd level support for the 4500 employees of the company.

Maintenance and support of 2 Novell servers, 22 NT servers, 14 switches, 6 internal routers and approximately 600+ WAN routers.Creation and maintenance of DNS and DHCP servers.Implemented a VoFR solution for 430 location nationwide allowing for 3 - 5 second check and credit cardManage the network/WAN installation of new storesReduced long distance costs by using the home office as the hub for all long distance calls allowing stores and remote distribution centers to call other stores and the Home office over the frame relay WANLead a group of 12 employees consisting of one telephone engineer, five network analysts, one helpdesk supervisor and five help desk analysts

Re-engineered the LAN during manufacturing plant and office moveProvided Help Desk services for the manufacturing and office desktops.

Managed 3 employees for the fax and website news feedsDeveloped a newspaper Web page

Ran overnight processing for the manufacturing companyHelped setup the companies first networkInstalled and managed the Novell networkTrouble shoot the windows desktop computers

B.S, Computer Science

Education record