John Dann work email
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John Dann personal email
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I am dedicated to helping people and excel in forward-thinking companies that prioritize the customer as the center of focus. I value workplaces that treat employees with respect while maintaining accountability. I believe that a positive work environment with open and positive communication should be the standard, not the exception.Specialties:I gained extensive experience in customer service at one of the largest Anatomic Pathology/Clinical laboratories in the United States. I have been able to carry that through to my current position. I have developed strong skills in handling both day-to-day and high-priority client issues. My focus is always on achieving positive outcomes and ensuring high client satisfaction.
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Technical ConsultantNot ApplicableWesley Chapel, Fl, Us
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Director Of InnovationKnow Modern ErpWesley Chapel, Fl, Us -
Service Delivery ManagerEnavate Aug 2023 - PresentTampa, Florida, United States -
Associate Cloud Engineer At EnavateEnavate Aug 2020 - PresentUnited States
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Associate Cloud EngineerDxc/Concerto Apr 2019 - Aug 2020
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Senior Service DeskDxc Technology Apr 2017 - Aug 2020Tampa/St. Petersburg, Florida AreaFounded in 1998, Tribridge is a technology services firm specializing in business applications and cloud solutions. We help mid-market and enterprise customers solve their business challenges through Cloud Computing, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Portals & Collaboration, Custom Software Development and Security & Infrastructure. With a focus on industry solutions and deep experience implementing Microsoft, Cornerstone OnDemand and other enterprise technologies, the Tribridge team operates with an unwavering commitment to provide exceptional service and support, drive measurable results and build lasting partnerships with our customers. -
It Service Tech (Independent Contractor)Compasspointz.Com Dec 2012 - Feb 2014Wesley Chaple, FloridaBuild, image, install, troubleshoot computer/printer related issues, remote assistance.
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Front Of House ManagerCity Grill Wesley Chapel Mar 2012 - Nov 2013Wesley Chapel, FloridaExpedite server orders to ensure accuracy and prompt delivery of meals. Schedule and mentor wait staff, engage guests to ensure that their dining experience exceeds their expectations, run reports, manage cash-outs, paid-outs and daily deposits.
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Lead InstallerDiversified Audio Incorporated Nov 2011 - Mar 2013Tampa/St. Petersburg/Clearwater Florida AreaDiversified Audio Inc--Install audio/video systems in Churches, Schools, Restaurants, Air Force base, etc. Stage Crew/FOH engineer--help set up and breakdown of musical groups mix monitors or front of house sound.
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Client Service/Account ManagerReliance Pathology Partners Sep 2008 - Sep 2010Tampa/St. Petersburg, Florida Area2008-2010Monitored specific accounts, packaged medical supplies, worked with marketing and directors to create cohesive working environment.
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Supervisor Over The Pathology And Hospital Departments-LabcorpLabcorp Oct 1996 - Oct 2008Tampa/St. Petersburg, Florida AreaI supervised two small teams of Customer Service Representatives resolving escalated issues acting as a liaison between the CSR team and other departments as well as ensuring compliance with service guidelines. I generated and organized schedules according to business needs, conducted monitoring, quarterly and annual reviews, mentoring and motivating staff. I worked closely with Human Resources when handling disciplinary actions and attended available training courses offered through company. -
CourierDianon Systems Inc Oct 1996 - Jan 2008I maintained the file room and ran two daily courier routes as well as special circumstance/stat courier duties.Client Services: data entry, phone/fax/internet communications with clients-sending reports and supplies.Group Lead: Responsible for improving efficiency and communications for our Pathology Customer Service department. I initiated a daily report to my subordinates as well as my superiors that included information regarding contact and out of office information for our department and other departments to improve communication and efficiency of work flow.Experience:Supervision Training ProgramMulti line phone system. Window's based as well as proprietary programs.Shipping & receiving. Client orders/requests, A/P, Account management (visiting client offices to handle issues directly), Pathology Support, Schedules, Problem solving, Training.
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Customer ServicePrl/ Dianon Systems 1996 - 1998Client Service Representative/Account Manager for an Anatomic Pathology company. Monitored and or visited high priority accounts to ensure client satisfaction while improving relations by being a reliable contact and providing VIP treatment to our clients.
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Kitchen Steward/Assistant Kitchen ManagerFosters Hollywood 1993 - 1996Tampa/St. Petersburg, Florida AreaCreated and assigned daily prep lists based on formula from previous sales to prevent food waste and manage quantity/quality control.Our team trained all staff on kitchen procedures and recipes (including servers and MIT's slated to open new stores).Trained on all positions of line (eventually reduced the number of workers needed on line through cross training).I was part of the staff that worked with the corporate Chef to produce new recipes as well as plating dishes for menu pictures and advertising photos.
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Prep/Line CookGoodfella'S/ Cd'S Bar And Grill Jan 1991 - Jan 1992responsible for preparing food items to specifications, inventory of kitchen equipment and food as well as preparing orders within safety standards.
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Restaurant ManagerMama Mae'S Restaurant Jan 1989 - Jan 1992Responsible for all operations of restaurant: inventory, purchasing, scheduling, training, food preparation, reducing food waste/cost, preparing orders, cleaning, handling daily money and deposits.
John Dann Skills
John Dann Education Details
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MicrosoftCloud Computing -
Amazon Web ServicesCertificate Granted
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BiztechComptia A+ And Network+
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Land O' Lakes--Moore-MickensStandard Requirements
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Zephyrhills Senior High
Frequently Asked Questions about John Dann
What company does John Dann work for?
John Dann works for Not Applicable
What is John Dann's role at the current company?
John Dann's current role is Technical Consultant.
What is John Dann's email address?
John Dann's email address is jw****@****zon.net
What is John Dann's direct phone number?
John Dann's direct phone number is +181378*****
What schools did John Dann attend?
John Dann attended Microsoft, Amazon Web Services, Biztech, Land O' Lakes--Moore-Mickens, Zephyrhills Senior High.
What are some of John Dann's interests?
John Dann has interest in Sweepstakes, Home Improvement, Reading, Sports, Golf, Ice Hockey, Fishing/boating, Fishing, Photograph, Children.
What skills is John Dann known for?
John Dann has skills like Customer Service, Training, Leadership, Team Building, Sales, Customer Satisfaction, Account Management, Strategic Planning, Management, Team Leadership, Microsoft Office, Healthcare.
Who are John Dann's colleagues?
John Dann's colleagues are Lee S., Francis Wang, Gerald Henderson, Daniil Kidovskiy, Chia-Chun Shih, Dylsn Jacobs, Rory Ye.
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