John Dann Email & Phone Number

Wesley Chapel, Fl, Us

Wesley Chapel, Fl, Us

Tampa, Florida, United States

United States

Tampa/St. Petersburg, Florida Area

Founded in 1998, Tribridge is a technology services firm specializing in business applications and cloud solutions. We help mid-market and enterprise customers solve their business challenges through Cloud Computing, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Portals & Collaboration, Custom Software Development and Security & Infrastructure. With a focus on industry solutions and deep experience implementing Microsoft, Cornerstone OnDemand and other enterprise technologies, the Tribridge team operates with an unwavering commitment to provide exceptional service and support, drive measurable results and build lasting partnerships with our customers.

Wesley Chaple, Florida

Build, image, install, troubleshoot computer/printer related issues, remote assistance.

Wesley Chapel, Florida

Expedite server orders to ensure accuracy and prompt delivery of meals. Schedule and mentor wait staff, engage guests to ensure that their dining experience exceeds their expectations, run reports, manage cash-outs, paid-outs and daily deposits.

Tampa/St. Petersburg/Clearwater Florida Area

Diversified Audio Inc--Install audio/video systems in Churches, Schools, Restaurants, Air Force base, etc. Stage Crew/FOH engineer--help set up and breakdown of musical groups mix monitors or front of house sound.

Tampa/St. Petersburg, Florida Area

2008-2010Monitored specific accounts, packaged medical supplies, worked with marketing and directors to create cohesive working environment.

Tampa/St. Petersburg, Florida Area

I supervised two small teams of Customer Service Representatives resolving escalated issues acting as a liaison between the CSR team and other departments as well as ensuring compliance with service guidelines. I generated and organized schedules according to business needs, conducted monitoring, quarterly and annual reviews, mentoring and motivating staff. I worked closely with Human Resources when handling disciplinary actions and attended available training courses offered through company.

I maintained the file room and ran two daily courier routes as well as special circumstance/stat courier duties.Client Services: data entry, phone/fax/internet communications with clients-sending reports and supplies.Group Lead: Responsible for improving efficiency and communications for our Pathology Customer Service department. I initiated a daily report to my subordinates as well as my superiors that included information regarding contact and out of office information for our department and other departments to improve communication and efficiency of work flow.Experience:Supervision Training ProgramMulti line phone system. Window's based as well as proprietary programs.Shipping & receiving. Client orders/requests, A/P, Account management (visiting client offices to handle issues directly), Pathology Support, Schedules, Problem solving, Training.

Client Service Representative/Account Manager for an Anatomic Pathology company. Monitored and or visited high priority accounts to ensure client satisfaction while improving relations by being a reliable contact and providing VIP treatment to our clients.

Tampa/St. Petersburg, Florida Area

Created and assigned daily prep lists based on formula from previous sales to prevent food waste and manage quantity/quality control.Our team trained all staff on kitchen procedures and recipes (including servers and MIT's slated to open new stores).Trained on all positions of line (eventually reduced the number of workers needed on line through cross training).I was part of the staff that worked with the corporate Chef to produce new recipes as well as plating dishes for menu pictures and advertising photos.

responsible for preparing food items to specifications, inventory of kitchen equipment and food as well as preparing orders within safety standards.

Responsible for all operations of restaurant: inventory, purchasing, scheduling, training, food preparation, reducing food waste/cost, preparing orders, cleaning, handling daily money and deposits.

Azure Az-900, Cloud Computing

Aws Technical Professional Certificate, Information Technology, Certificate Granted

This is a foundational certificate that unfortunately once it was earned, wasn't applied - our company decided to stay with our VPC.

Certifications, Comptia A+ And Network+

Activities and Societies: CompTIA A+ and CompTIA Net+ training.

High School, Standard Requirements

Education record