John D'Mello Email & Phone Number

Singapore

Singapore

Responsibilities:•Engage in customer meetings and presentation.•Conduct practical customer proof-of-concepts demonstrations and training.•Take on role as technical lead and consultant in customer projects.•Interface between Product Line Management and Customer to define requirements.•Escalate as required to resolve products, enhancement issues and assign required resources.•Assist with trade show preparation and set up.•Provide customer recommendations for process… Show more Responsibilities:•Engage in customer meetings and presentation.•Conduct practical customer proof-of-concepts demonstrations and training.•Take on role as technical lead and consultant in customer projects.•Interface between Product Line Management and Customer to define requirements.•Escalate as required to resolve products, enhancement issues and assign required resources.•Assist with trade show preparation and set up.•Provide customer recommendations for process improvement and efficiency. •Ensure client service requests are logged and categorized and provide technical support.•Ensure that customer’s cases are being assigned to Consultants.•Primary contact for Customer queries and questions regarding service order status. Show less

Singapore

Responsibilities:• Head of the Broadcast Operations & Engineering facility, managing the MCR operations, Digital playout, OTT/VOD, Event Production and the Post Production facilities.• Control the operations cost, ensuring that maximum optimization is achieved, procure upgrades & new equipment for the broadcast facility, as per the allocated budget.• Manpower management, allocation of work for the MCR, library & post-production staff & reviewing the performance of the staff on a… Show more Responsibilities:• Head of the Broadcast Operations & Engineering facility, managing the MCR operations, Digital playout, OTT/VOD, Event Production and the Post Production facilities.• Control the operations cost, ensuring that maximum optimization is achieved, procure upgrades & new equipment for the broadcast facility, as per the allocated budget.• Manpower management, allocation of work for the MCR, library & post-production staff & reviewing the performance of the staff on a half-yearly basis.• Integral part of the team for all programming strategies and content acquisitions.Accomplishments:• Completed a successful migration from DVB-S to DVB-S2 uplinks on AsiaSat & IS-20.• Negotiated & confirmed contracts for Fiber connectivity & transport of signals to & from Singapore. • Finalized contracts with multiple external content studios for content acquisitions.• Set up the Live streaming of the “Z Living” channel on Ditto TV, an OTT platform of Zee Network.• Technical Lead for the Events Team, during production of “Dance Singapore Dance”, a talent show by Zee TV in Singapore. Show less

Responsibilities:• Lead a team of 14 persons to ensure error-free On-air transmission for 6 channels.• Liaise with global vendors for new products & periodic upgrades for the software/hardware.• One-point contact in Singapore for receiving content from various studios globally. Liaise with distributors and production companies for all content related queries.• Resolve software & performance related issues and impart training to the staff.• Assist in the setup of the Events… Show more Responsibilities:• Lead a team of 14 persons to ensure error-free On-air transmission for 6 channels.• Liaise with global vendors for new products & periodic upgrades for the software/hardware.• One-point contact in Singapore for receiving content from various studios globally. Liaise with distributors and production companies for all content related queries.• Resolve software & performance related issues and impart training to the staff.• Assist in the setup of the Events team in Singapore, for hosting local events and televising them.Accomplishments:• Upgraded the playout facility to a tapeless environment with Harris Nexio servers, Omneon servers, Telestream transcoders and Apple Final Cut Pro edit suites.• Configured the Ericsson HD and Tandberg MPEG-4 compression chains, for 10 channels• Set up the delivery of 2 channels to OTT platforms in USA.• Designed the Transcoding setup for program sales, using Telestream Vantage & Flip Factory.• Integral part of the Singapore team during production of the Zee Cine Awards 2011.• Completed a successful migration from the MPEG2 compression chain to MPEG4. Show less

Responsibilities:• I assisted in the installation of the playout facility for Zee TV in Singapore in 2000. I am well versed with the working and maintenance of Broadcast Automation systems, various Video Servers, Ericsson & Scopus Compression Systems, DIVA archiving software and other Broadcast related products.• I had an integral role in the launch of 5 regional language channels of the Zee Network, ensuring all the regulatory and censorship laws were met in time for the launch.• I… Show more Responsibilities:• I assisted in the installation of the playout facility for Zee TV in Singapore in 2000. I am well versed with the working and maintenance of Broadcast Automation systems, various Video Servers, Ericsson & Scopus Compression Systems, DIVA archiving software and other Broadcast related products.• I had an integral role in the launch of 5 regional language channels of the Zee Network, ensuring all the regulatory and censorship laws were met in time for the launch.• I ensured that the equipment used for broadcast are functional to achieve the best technical quality, carrying out first level maintenance, hardware and software upgrades for the equipment.Accomplishments:• Installed the Scopus uplink chains for 12 channels and integrated them with the Conax CA systems.• Production Co-ordinator during the “Zee Carnival”, a 3-day event by Zee TV in 2007 & 2008.• Production Co-ordinator during the shoot of “Incredible Singapore”, a travelogue show for Zee TV.• Designed the playouts for PLAY TV, India’s first 24 hr Interactive games channel, and for the Zee TV Middle East beam, integrating external graphics with the video playout.• Selected to attend training courses and seminars overseas, organized by Philips and Nagra France. Show less

Reporting directly to the Vice President, Production & Operations in Bombay, I was in charge of the Non-Linear Editing system, AVID. I led a team of 3 editors to create various short form content for the Zee Network. In addition, I have also edited special programs like the Zee Cine Awards and have created promos using Final Cut Pro and Adobe Premiere Pro. I also led another team responsible for the quality control of all videotapes being sent for broadcast.